Luxury Housekeeping Coordinator - Front Office Ops

Wynn Al Marjan Island; Ras Al Khaimah; Sur place; AED 80 000 - 110 000; Plein temps

Résumé du poste

Wynn Al Marjan Island is seeking a Housekeeping Coordinator to join the Housekeeping team on site in the United Arab Emirates. The role involves preparing daily reports, handling requests, and using Opera/FCS1 to track room status and service tasks.

You will monitor trace reports, manage maintenance requests, and support room assignments and system updates, ensuring smooth operations during shifts. Ideal candidates have 2+ years of admin experience in hospitality or luxury settings, familiarity

Qualifications

• Fluent in English
• 2+ years admin experience (hospitality/luxury preferred)
• Housekeeping experience preferred
• Knowledge of Opera & FCS1
• Strong MS Office skills
• Good communication, organization, and admin skills
• Able to work accurately in a fast-paced environment

Responsabilités

• Prepare daily reports and updates
• Handle calls, requests, and follow-ups
• Use Opera/FCS1 to track room status and service requests
• Monitor and follow up on trace reports
• Raise and track maintenance/service requests
• Support room assignments and system updates
• Control master keys and devices
• Track on-loan items
• Coordinate with Front Office on room status and priorities
• Manage leave records and communicate sick calls
• Monitor room turnover and report updates
• Support communication during PMS downtime
• Handle pest complaints and missing item logs
• Ensure proper shift handovers and office supplies
• Provide admin support to Housekeeping leadership
• Maintain professionalism, confidentiality, and compliance

Connaissances

Fluent in English

Outils

Opera

FCS1

Description du poste

Wynn Al Marjan Island is seeking a Housekeeping Coordinator to join the Housekeeping team on site in the United Arab Emirates. The role involves preparing daily reports, handling requests, and using Opera/FCS1 to track room status and service tasks.

You will monitor trace reports, manage maintenance requests, and support room assignments and system updates, ensuring smooth operations during shifts. Ideal candidates have 2+ years of admin experience in hospitality or luxury settings, familiarity