Luxury Butler Services Coordinator

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 96,000 - 132,000; Full time

Benefits offered by this job

Healthcare

Leave policy

Incentives

Employee benefits

Job summary

Wynn Al Marjan Island in the United Arab Emirates invites applications for a Coordinator to join our exclusive Butler Services team. You will support VIP guests with personalized service, coordinate requests, and ensure seamless communication across Front Office, Guest Services, and Housekeeping.

The successful candidate will have at least 2 years of administrative experience in luxury hospitality, fluent English, and a sharp eye for detail, delivering memorable experiences in a world-class

Qualifications

• Fluent in English, written and spoken.
• VIP services understanding and discretion.
• Excellent organizational and time management skills.
• Strong record-keeping and follow-up.

Responsibilities

• Prepare daily reports for morning briefings.
• Handle and track all Butler Services requests and calls.
• Coordinate with Guest Services Centre for timely fulfilment.
• Maintain guest profiles, preferences, and service records.
• Ensure knowledge of resort facilities and F&B menus.
• Dispatch butlers, including VIP and Gaming when needed.
• Deliver prompt, personalized service and resolve guest concerns.
• Coordinate with Front Office and Housekeeping on room status and operations.
• Monitor room turnover and PMS downtime communications.
• Ensure shift handovers and provide admin support.

Skills

English fluency

Administrative experience

VIP services knowledge

Organizational skills

Communication skills

Tools

MS Office

Job description

Wynn Al Marjan Island in the United Arab Emirates invites applications for a Coordinator to join our exclusive Butler Services team. You will support VIP guests with personalized service, coordinate requests, and ensure seamless communication across Front Office, Guest Services, and Housekeeping.

The successful candidate will have at least 2 years of administrative experience in luxury hospitality, fluent English, and a sharp eye for detail, delivering memorable experiences in a world-class