Luxury Hotel Waiter/Waitress — MOstay & Growth

Mandarin Oriental; Abu Dhabi; On-site; AED 60,000 - 85,000; Full time

Job summary

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Waiter/Waitress to join the Food & Beverage – Episodes team. The role involves delivering impeccable service to guests while upholding the brand's luxury hospitality standards.

The Waiter/Waitress reports to the Assistant Restaurant Manager, with duties including greeting guests, presenting menus, taking orders, serving courses, and maintaining high grooming and service levels throughout the shift.

Qualifications

• Certification or Diploma in Hospitality Management is preferred.
• Previous experience in a luxury hotel is preferred.
• Passionate about guest service with an engaging personality.

Responsibilities

• Set up stations and tables according to set standards.
• Greet the guest according to the standards set by Emirates Palace Mandarin Oriental.
• Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental.
• Assist the captain in presenting the menu, making recommendations, and taking orders.
• Serving food and beverage items and ensuring prompt service.
• Follow up on billing and checking procedures.
• Assist in the clearing of tables and stations.
• Coordinate and supervise the return of dirty linen.
• To be present in the restaurant during service hours.
• Ensure that the captain is kept informed of all guest comments and complaints.
• Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager.
• To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental.

Skills

Guest service

Communication

Education

Hospitality diploma

Job description

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Waiter/Waitress to join the Food & Beverage – Episodes team. The role involves delivering impeccable service to guests while upholding the brand's luxury hospitality standards.

The Waiter/Waitress reports to the Assistant Restaurant Manager, with duties including greeting guests, presenting menus, taking orders, serving courses, and maintaining high grooming and service levels throughout the shift.