5-Star Luxury Waiter/Waitress — Guest Experience Pro

Mandarin Oriental Hotel Group Limited; Abu Dhabi; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Wellness programmes

Retirement plans

Job summary

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Waiter/Waitress for the Sand & Koal team in the Food & Beverage department. You will ensure guests are served with the highest standards and work closely with the captain to present menus, take orders, and deliver timely service.

Experience in luxury hotels is preferred. Certification in hospitality is desirable, and a professional appearance and guest-focused attitude are essential for success in this environment.

Qualifications

• Certification or Diploma in Hospitality Management is preferred.

Responsibilities

• Set up stations and tables according to standards.
• Greet and communicate with guests per Emirates Palace Mandarin Oriental standards.
• Assist the captain in presenting the menu, taking orders, and recommending items.
• Serve food and beverages and ensure prompt service.
• Assist in billing procedures and clearing tables.
• Coordinate return of dirty linen and supervise station cleanliness.
• Be present in the restaurant during service hours and inform the captain of guest comments or complaints.
• Attend trainings and briefings as required by restaurant management.

Education

Certification or Diploma in Hospitality Management

Job description

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Waiter/Waitress for the Sand & Koal team in the Food & Beverage department. You will ensure guests are served with the highest standards and work closely with the captain to present menus, take orders, and deliver timely service.

Experience in luxury hotels is preferred. Certification in hospitality is desirable, and a professional appearance and guest-focused attitude are essential for success in this environment.