Luxury Hotel Sales Coordinator

Anantara Hotels & Resorts; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Anantara Downtown Dubai is seeking a skilled sales professional to manage priority accounts, cultivate new client contacts, and drive revenue in alignment with the hotel’s targets. The role emphasizes strategic client development and a proactive approach to securing long-term business.

You will liaise with Front Office, Reservations and Events to ensure seamless service delivery, maintain client databases for promotions, and participate in client familiarization trips, roadshows and other

Responsibilities

• Understand the relative importance and priority of the current account base and direct personal efforts accordingly.
• Support the development of new client contacts and maintain accurate information on potential revenue opportunities.
• Achieve assigned personal financial and non-financial objectives in collaboration with department leadership.
• Take responsibility for own professional development, including financial literacy, negotiation, and face-to-face selling skills.
• Maintain accurate management reports on business results and team member action plans.
• Practice effective cost control and follow internal procedures for expenditure approval.
• Actively participate in client familiarization trips, site inspections, sales trips, and roadshows as required to support the hotel’s sales targets.
• Liaise effectively with operational colleagues, particularly Front Office, Reservations, and Events, to ensure accurate and seamless delivery of services.
• Identify and support opportunities to upsell and cross-sell Minor Hotels products and services.
• Maintain a good working knowledge of sales support tools, property PMS, sales software, and Microsoft Office applications.
• Ensure all departmental paperwork, including letters, emails, contracts, and reports, is processed accurately and efficiently.
• Assist in establishing and maintaining client databases and using them effectively for promotions and marketing campaigns.
• Provide proactive, professional, and friendly assistance to all guests and clients.

Job description

Anantara Downtown Dubai is seeking a skilled sales professional to manage priority accounts, cultivate new client contacts, and drive revenue in alignment with the hotel’s targets. The role emphasizes strategic client development and a proactive approach to securing long-term business.

You will liaise with Front Office, Reservations and Events to ensure seamless service delivery, maintain client databases for promotions, and participate in client familiarization trips, roadshows and other