Luxury Hotel Housekeeping Operations Coordinator

Accor; Ras Al Khaimah; On-site; AED 60,000 - 90,000; Full time

Job summary

Accor in Ras Al Khaimah is seeking a highly organized Housekeeping Coordinator to support daily operations within a luxury hotel environment. You will coordinate activities, track room status, and act as the main communication link between Housekeeping, Front Office, Engineering and other departments.

The role requires at least one year of relevant experience in a 5-star UAE hotel, strong English and interpersonal skills, and proficiency with Microsoft Office.

Qualifications

• Previous experience in Housekeeping Administration in a hotel.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and hotel PMS is advantageous.
• Ability to work in a fast-paced environment with attention to detail.
• Good command of English; additional languages are a plus.
• At least 1 year in a Housekeeping Coordinator/Administrative role in a 5-star UAE hotel.

Responsibilities

• Coordinate daily housekeeping activities and maintain room status records.
• Coordinate maintenance requests and track ongoing issues.
• Manage lost and found items and guest requests promptly.
• Update room status in the property management system to ensure timely availability.
• Act as communication link between Housekeeping, Front Office, Engineering and other departments.
• Answer calls, respond to inquiries and handle guest requests professionally.
• Prepare daily reports, attendance records, schedules and payroll-related documents.
• Track cleaning supplies, linens and inventory; report shortages.
• Coordinate work orders and follow up on maintenance issues.
• Maintain filing systems and confidential departmental records; assist onboarding and training coordination.

Skills

Communication skills

Microsoft Office

PMS knowledge

Attention to detail

English proficiency

Multilingual ability

Tools

Hotel PMS (PMS)

Job description

Accor in Ras Al Khaimah is seeking a highly organized Housekeeping Coordinator to support daily operations within a luxury hotel environment. You will coordinate activities, track room status, and act as the main communication link between Housekeeping, Front Office, Engineering and other departments.

The role requires at least one year of relevant experience in a 5-star UAE hotel, strong English and interpersonal skills, and proficiency with Microsoft Office.