Luxury Hospitality Sales Manager - Key Accounts

Sofitel; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

Sofitel Dubai The Palm invites seasoned hospitality sales professionals to join our luxury resort on Palm Jumeirah. You will proactively manage key accounts, maintain call objectives, and drive production through the sales process.

The role requires at least 2 years in luxury hospitality and experience managing Tour Operator relationships across markets, with multilingual capabilities. You will collaborate with internal teams to deliver superior guest service and showcase the property’s Savoir

Qualifications

• 2 years in a luxury hospitality role.
• 2 years' experience actively managing Tour Operator relationships across markets.

Responsibilities

• Proactively manage a predetermined number of key accounts and other active accounts to maximise production.
• Maintain valid call objectives and action plans for each key account and ensure timely follow up.
• Proactively prospect new accounts for Sofitel Dubai The Palm and convert into producing accounts.
• Entertain clients and potential clients in hotel outlets to showcase our property and Savoir Faire.
• Ensure accounts are updated in the system and fully utilized.
• Maintain up-to-date activity and rate information for each account.
• Coordinate group and event enquiries and hand over to Inspired Meeting team.
• Communicate client requirements to internal departments to ensure guest satisfaction.
• Ensure accurate follow up with reservations, accounting and clients.
• Ensure property rate sheets are accurate at all times.
• Arrange familiarization/educational trips as needed.

Skills

Key accounts management

Sales process

Client communication

Tour operator relations

Multilingual

Job description

Sofitel Dubai The Palm invites seasoned hospitality sales professionals to join our luxury resort on Palm Jumeirah. You will proactively manage key accounts, maintain call objectives, and drive production through the sales process.

The role requires at least 2 years in luxury hospitality and experience managing Tour Operator relationships across markets, with multilingual capabilities. You will collaborate with internal teams to deliver superior guest service and showcase the property’s Savoir