Luxury Hospitality Sales Manager

The Ritz-Carlton Hotel Company, L.L.C.; Ras Al Khaimah; Vor Ort; AED 123.000 - 201.000; Vollzeit

Zusammenfassung

The Ritz-Carlton Hotel Company, L.L.C. in Ras Al Khaimah seeks a sales and marketing professional dedicated to proactively soliciting and handling sales opportunities.

You will help ensure timely turnover for service delivery and work to build long-term, value-based relationships that drive achievement of sales objectives and personal targets. In this role you will lead day-to-day sales activities, coordinate with off-property channels, develop new business, and manage contracts and proposals to

Qualifikationen

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

Aufgaben

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

Ausbildung

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major

4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Jobbeschreibung

The Ritz-Carlton Hotel Company, L.L.C. in Ras Al Khaimah seeks a sales and marketing professional dedicated to proactively soliciting and handling sales opportunities.

You will help ensure timely turnover for service delivery and work to build long-term, value-based relationships that drive achievement of sales objectives and personal targets. In this role you will lead day-to-day sales activities, coordinate with off-property channels, develop new business, and manage contracts and proposals to