Luxury Guest Experience Host

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Collaborative and creative environment

Job summary

Dubai Holding Entertainment is hiring for a hospitality role focused on guest service, reservations, and premium guest experiences in a high-end setting.

The position requires a high school diploma or hospitality qualification, fluency in English, and strong MS Office skills. Prior experience in a cinema or entertainment venue is a plus, with emphasis on professional grooming and teamwork.

Qualifications

• High School Diploma or equivalent required.
• Degree or diploma in Hospitality Management preferred.
• Fluent English and strong MS Office skills.
• Experience in a high-end restaurant, lounge, or bar.
• Knowledge of reservation management and health and safety regulations.
• Ability to adapt and work collaboratively.

Responsibilities

• Welcome and greet guests and prospective guests in a friendly, professional manner.
• Manage restaurant reservations, including telephone bookings and accurate records.
• Ensure the restaurant is prepared for service and that tables are set to standards.
• Maintain excellent personal presentation and grooming in line with policies.
• Update guest databases and communicate relevant promotions to guests.
• Demonstrate detailed knowledge of menus and daily specials to support guest enquiries.
• Clear and reset tables efficiently while maintaining a positive guest experience.
• Respond promptly to reservation requests, guest enquiries, and guest feedback.

Skills

MS Office proficiency

English proficiency

Customer service skills

Grooming standards

Teamwork

Adaptability

Education

High School Diploma or equivalent

Degree or Diploma in Hospitality Management

Tools

MS Office

Job description

Dubai Holding Entertainment is hiring for a hospitality role focused on guest service, reservations, and premium guest experiences in a high-end setting.

The position requires a high school diploma or hospitality qualification, fluency in English, and strong MS Office skills. Prior experience in a cinema or entertainment venue is a plus, with emphasis on professional grooming and teamwork.