Luxury Front Desk Concierge — Multilingual

Rixos Hotels; Ras Al Khaimah; On-site; AED 47,000 - 74,000; Full time

Benefits offered by this job

Competitive salary

Duty meals provided; breakfast/lunch/d

Vacation tickets provided by the hotel

Accommodation and medical insurance

Job summary

Rixos Bab Al Bahr is seeking a Front Desk professional to deliver exceptional guest service and manage seamless check-ins/outs. The role requires English fluency, Russian language skills, and the flexibility to work weekends and holidays.

You will coordinate with other departments to ensure a smooth guest experience and handle calls, emails, and payments with professionalism. Join a luxury hospitality team in the UAE, with opportunities to grow within a renowned brand.

Qualifications

• Experience in a similar hospitality role is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Fluent in English; Russian language skills are required.
• Availability to work weekends and holidays.
• Right to work in UAE.

Responsibilities

• Provide unparalleled service, exceeding expectations and crafting cherished memories during each guest's stay.
• Execute seamless check-in and check-out experiences, meticulously attending to guest preferences and requests.
• Collaborate with other departments to ensure seamless communication and coordination.
• Handle phone calls and emails in a courteous and efficient manner.
• Process payments and maintain accurate records of financial transactions.
• Assist in ensuring the lobby area is tidy and well-presented at all times.
• Uphold the highest standards of confidentiality and security in handling guest information.
• Uphold the highest standards of professional conduct, creating an atmosphere that embodies the allure of our distinguished brand.

Skills

Customer service

Interpersonal communication

Fluency in English

Russian language

Flexibility

Tools

Opera

Job description

Rixos Bab Al Bahr is seeking a Front Desk professional to deliver exceptional guest service and manage seamless check-ins/outs. The role requires English fluency, Russian language skills, and the flexibility to work weekends and holidays.

You will coordinate with other departments to ensure a smooth guest experience and handle calls, emails, and payments with professionalism. Join a luxury hospitality team in the UAE, with opportunities to grow within a renowned brand.