Receptionist

Rixos Hotels; Ras Al Khaimah; On-site; AED 47,000 - 74,000; Full time

Benefits offered by this job

Competitive salary

Duty meals provided; breakfast/lunch/d

Vacation tickets provided by the hotel

Accommodation and medical insurance

Job summary

Rixos Bab Al Bahr is seeking a Front Desk professional to deliver exceptional guest service and manage seamless check-ins/outs. The role requires English fluency, Russian language skills, and the flexibility to work weekends and holidays.

You will coordinate with other departments to ensure a smooth guest experience and handle calls, emails, and payments with professionalism. Join a luxury hospitality team in the UAE, with opportunities to grow within a renowned brand.

Qualifications

• Experience in a similar hospitality role is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Fluent in English; Russian language skills are required.
• Availability to work weekends and holidays.
• Right to work in UAE.

Responsibilities

• Provide unparalleled service, exceeding expectations and crafting cherished memories during each guest's stay.
• Execute seamless check-in and check-out experiences, meticulously attending to guest preferences and requests.
• Collaborate with other departments to ensure seamless communication and coordination.
• Handle phone calls and emails in a courteous and efficient manner.
• Process payments and maintain accurate records of financial transactions.
• Assist in ensuring the lobby area is tidy and well-presented at all times.
• Uphold the highest standards of confidentiality and security in handling guest information.
• Uphold the highest standards of professional conduct, creating an atmosphere that embodies the allure of our distinguished brand.

Skills

Customer service

Interpersonal communication

Fluency in English

Russian language

Flexibility

Tools

Opera

Job description

Company Description
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Company Description
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

Salaries And Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Accommodation and Medical Insurance Provided

Job Description
At Rixos Bab Al Bahr, we believe that a stay is not just a temporary pause but an opportunity to fall in love with a blend of refined luxury and playful indulgence. Our commitment to excellence goes beyond the ordinary, and we invite you to be a part of a team that transforms each guest's experience into a captivating journey where every moment is infused with the art of impeccable service, creating memories that last a lifetime.

• Provide unparalleled service, exceeding expectations and crafting cherished memories during each guest's stay.
• Execute seamless check-in and check-out experiences, meticulously attending to guest preferences and requests.
• Collaborate with other departments to ensure seamless communication and coordination.
• Handle phone calls and emails in a courteous and efficient manner.
• Process payments and maintain accurate records of financial transactions.
• Assist in ensuring the lobby area is tidy and well-presented at all times.
• Uphold the highest standards of confidentiality and security in handling guest information.
• Uphold the highest standards of professional conduct, creating an atmosphere that embodies the allure of our distinguished brand.

Qualifications

• Previous experience in a similar role within the hospitality industry is preferred.
• Excellent interpersonal and communication skills, with a friendly and approachable attitude.
• Strong organizational skills, with great attention to detail.
• Proficiency in Opera is highly desirable.
• A passion for delivering exceptional customer service.
• Fluent in English; additional Russian Language is a must.
• Availability to work flexible hours, including weekends and holidays.
• Right to work in the UAE.