Luxury Fashion Consultant - Remote & Flexible Hours

Chalhoub Group

Abu Dhabi

On-site

AED 48,000 - 72,000

Full time

14 days+

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Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group in Abu Dhabi invites applications for a Fashion Consultant dedicated to delivering exceptional guest experiences across luxury brands and driving in-store sales targets while supporting CRM, CX and brand initiatives.

The role requires strong English communication and a passion for fashion. Chalhoub offers enriching experiences, learning opportunities, healthcare, child education contributions, flexible working policies and exclusive employee discounts.

Qualifications

Strong English communication skills.

Responsibilities

Collect data on customer behaviour, top sellers and slow movers for business reviews.
Drive client relationships within an omni-channel approach.
Provide pre-buying feedback on products.
Drive eNPS through people experience initiatives and culture.
Ensure adherence to VM guidelines and SOPs.
Ensure click and collect within SLAs.
Ensure customer data is captured per marketing requirements.
Promote loyalty program (MUSE) and stay up-to-date with app offerings.
Support in-store marketing events and activations.
Keep abreast of brand social media activities and campaigns.
Drive sell-throughs within the store.
Support in-store CX initiatives.
Provide input on what’s working well / what’s not working well.