Luxury Club Lounge Attendant — Elevate Guest Experience

InterContinental 62s Group plc; Dubai; On-site; AED 78,000 - 112,000; Full time

Benefits offered by this job

Staff discounts

Job summary

InterContinental Dubai Marina Hotel & Residences is seeking a Club Lounge Attendant to welcome Club InterContinental guests with warmth and professionalism, and to serve breakfast, afternoon tea, and cocktails in line with IHG standards.

The role requires maintaining a pristine lounge atmosphere, anticipating guest needs, and coordinating with Front Office, Housekeeping, and F&B teams to deliver a seamless guest journey, with the opportunity to contribute to a memorable luxury experience.

Qualifications

• Experience in a guest-facing role, preferably in a luxury hotel or lounge.
• Strong interpersonal and communication skills.
• Fluent in English; knowledge of additional languages is a plus.

Responsibilities

• Provide a warm and professional welcome to Club InterContinental guests.
• Serve breakfast, afternoon tea, and evening cocktails according to service standards.
• Maintain the cleanliness and ambiance of the Club Lounge.
• Proactively anticipate guest needs and offer tailored recommendations.
• Liaise with Front Office, Housekeeping, and Food & Beverage teams to ensure a seamless guest journey.
• Assist with concierge services including reservations, transport, and information.
• Maintain knowledge of VIP arrivals and guest preferences.
• Uphold InterContinental brand standards and confidentiality.

Skills

Guest-facing experience

Interpersonal skills

Communication skills

English fluency

Job description

InterContinental Dubai Marina Hotel & Residences is seeking a Club Lounge Attendant to welcome Club InterContinental guests with warmth and professionalism, and to serve breakfast, afternoon tea, and cocktails in line with IHG standards.

The role requires maintaining a pristine lounge atmosphere, anticipating guest needs, and coordinating with Front Office, Housekeeping, and F&B teams to deliver a seamless guest journey, with the opportunity to contribute to a memorable luxury experience.