Lux Club Lounge Host — VIP Guest Experience

InterContinental Hotels Group; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Room discounts

Training opportunities

Job summary

InterContinental Abu Dhabi seeks a warm, polished Club Lounge Attendant to deliver elevated, personalized service within the Club Lounge. You will welcome guests, maintain ambience, and provide attentive F&B service across breakfast, afternoon tea, and evening offerings.

You will recognize VIPs and IHG One Rewards members, coordinate with multiple hotel teams, and ensure guest preferences are remembered and addressed. A professional appearance and flexibility with shifts are essential.

Qualifications

• Previous experience in Food & Beverage service, Club Lounge, Executive Lounge, Guest Relations, or a similar guest-facing hospitality role.
• Experience in a luxury or international hotel environment is advantageous.
• Excellent communication and interpersonal skills.
• Warm, polished, confident, and professional personality.
• Genuine passion for creating personalized guest experiences.
• Good F&B knowledge and understanding of luxury service standards.

Responsibilities

• Welcoming Club InterContinental guests warmly and providing attentive, personalized service throughout their lounge experience.
• Recognizing returning guests, VIPs, and IHG One Rewards members and noting preferences.
• Providing professional Food & Beverage service during breakfast, afternoon refreshments, evening service, and other lounge offerings.
• Setting up and maintaining buffet displays, tables, service stations, and lounge areas to standard.
• Ensuring replenishment of food, beverages, glassware, and service items throughout service.
• Maintaining knowledge of offerings and ingredients to assist guests confidently.
• Anticipating guest needs and offering proactive assistance.
• Coordinating with Front Office, Guest Relations, Concierge, Housekeeping, Kitchen, and F&B teams to satisfy requests.
• Maintaining lounge cleanliness, presentation, and ambience throughout the day.
• Clearing and resetting tables and lounge areas promptly for a relaxed environment.

Skills

F&B service

Guest engagement

Communication

Polished demeanor

Job description

InterContinental Abu Dhabi seeks a warm, polished Club Lounge Attendant to deliver elevated, personalized service within the Club Lounge. You will welcome guests, maintain ambience, and provide attentive F&B service across breakfast, afternoon tea, and evening offerings.

You will recognize VIPs and IHG One Rewards members, coordinate with multiple hotel teams, and ensure guest preferences are remembered and addressed. A professional appearance and flexibility with shifts are essential.