Luxury Butler Team Leader - Guest Experience

Jumeirah; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Healthcare & life insurance

Training & development

Staff discounts

Job summary

Jumeirah Marsa Al Arab in Dubai is seeking a Team Leader to join the Butler team at this new luxury destination. The role will involve leading daily operations, guiding colleagues with discretion, and upholding the highest standards of service across departments.

The ideal candidate will have 2–3 years of international hospitality experience and a strong understanding of cultural differences to guide a diverse team and guest experiences at a premier property.

Qualifications

• 2–3 years of experience in international hospitality.
• Experience working internationally and respecting cultural differences.

Responsibilities

• Oversee day-to-day activities and guide the team with compassion and integrity.
• Develop and implement timelines, delegate duties across departments.
• Ensure guests are greeted and attended to professionally and discreetly.
• Prepare duty rosters and advise on staffing changes.
• Produce reports and maintain filing systems.
• Manage stock, vendor directories, and contract agreements.

Skills

Team leadership

Guest service

Job description

Jumeirah Marsa Al Arab in Dubai is seeking a Team Leader to join the Butler team at this new luxury destination. The role will involve leading daily operations, guiding colleagues with discretion, and upholding the highest standards of service across departments.

The ideal candidate will have 2–3 years of international hospitality experience and a strong understanding of cultural differences to guide a diverse team and guest experiences at a premier property.