Luxury Brand Ambassador (Arabic/English)

Talkpush; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Concentrix in Dubai seeks Luxury Brand Ambassador for on-site customer interactions across channels, delivering personalized experiences and building strong, long-term client relationships. Candidates with luxury retail or hospitality backgrounds are preferred and must be fluent in English; Arabic and other languages are a plus.

We welcome applicants with a Bachelor’s degree or diploma and 3-5 years of relevant experience, ready to work rotating shifts in a dynamic luxury environment.

Qualifications

• Fluent in English; Arabic and other languages are strong assets.
• 3-5 years of experience in luxury retail, upscale hospitality, or high-end customer service.
• Bachelor's degree or diploma in any related field.

Responsibilities

• Handle inbound and outbound requests via multiple channels.
• Curate personalized experiences for high-net-worth clients.
• Maintain broad knowledge of client products and services.
• Exceed sales and CRM targets while fostering relationships.
• Collaborate with team to uphold brand standards across touchpoints.
• Support ecommerce inquiries for sites in the region.

Skills

English fluency

Arabic language

Customer service

Education

Bachelor's degree or diploma

Job description

Concentrix in Dubai seeks Luxury Brand Ambassador for on-site customer interactions across channels, delivering personalized experiences and building strong, long-term client relationships. Candidates with luxury retail or hospitality backgrounds are preferred and must be fluent in English; Arabic and other languages are a plus.

We welcome applicants with a Bachelor’s degree or diploma and 3-5 years of relevant experience, ready to work rotating shifts in a dynamic luxury environment.