Luxury Boutique Sales Ambassador

Fendi S.r.l.; Dubai; On-site; AED 80,000 - 110,000; Full time

Job summary

FENDI is seeking a dedicated Ambassador for the Dubai Mall Boutique to deliver a luxurious customer journey aligned with Brand DNA. You will foster loyalty, recruit new clients and aim to exceed personal and store sales targets in a high-end environment.

Ideal candidates have 2+ years in fashion/luxury sales, strong English and a polished, professional presence. The role emphasizes CRM stewardship and collaboration with store operations.

Qualifications

• 2+ years’ experience in Fashion/Luxury sales.
• Bachelors degree or equivalent preferred.
• Excellent communication and professional presentation.

Responsibilities

• Lead individual sales and achieve targets.
• Upsell, cross-sell and multi-sell across product categories.
• Provide outstanding service following company guidelines.
• Strengthen relationships and grow loyal FENDI clients using CRM.
• Maintain CRM data, stock transfers and payments processes.
• Ensure high-quality customer service with professionalism.
• Support store operations activities.

Skills

Luxury sales

Upselling

Customer service

CRM tools

Communication

Fluent English

Education

Bachelor's degree

Job description

FENDI is seeking a dedicated Ambassador for the Dubai Mall Boutique to deliver a luxurious customer journey aligned with Brand DNA. You will foster loyalty, recruit new clients and aim to exceed personal and store sales targets in a high-end environment.

Ideal candidates have 2+ years in fashion/luxury sales, strong English and a polished, professional presence. The role emphasizes CRM stewardship and collaboration with store operations.