Luxury Beauty Store Lead & VIP Clienteling

Chalhoub Group; United Arab Emirates; On-site; AED 167,000 - 279,000; Full time

Benefits offered by this job

Health care

Employee discounts

Flexible working policies

Job summary

Chalhoub Group in the United Arab Emirates is seeking a Senior Retail Leader for Maison Margiela operations at flagship stores. You will lead by example, shape guest experiences, and drive VIP relationships while maintaining brand standards and store performance.

The role requires strong team leadership, coaching, and a customer-first mindset, with focus on visual merchandising, stock control, and collaboration with Head of Retail.

Qualifications

• Experience leading luxury retail teams.
• Strong customer service and selling skills.
• Ability to manage VIP relationships and clienteling programs.
• Knowledge of visual merchandising, stock management and store operations.
• Proactive, hands-on leader with independent working style.

Responsibilities

• Lead by example, representing Maison Margiela values in customer and team interactions.
• Promote a positive work environment and communicate with the Head of Retail.

Skills

Team leadership

Coaching

Communication

Customer service

Sales targets

Clienteling

VIP relationships

Visual merchandising

Stock management

Retail operations

Problem solving

Market trends

Job description

Chalhoub Group in the United Arab Emirates is seeking a Senior Retail Leader for Maison Margiela operations at flagship stores. You will lead by example, shape guest experiences, and drive VIP relationships while maintaining brand standards and store performance.

The role requires strong team leadership, coaching, and a customer-first mindset, with focus on visual merchandising, stock control, and collaboration with Head of Retail.