Luxury Auto Service Concierge

Al Tayer Group; Abu Dhabi; Presencial; AED 60.000 - 100.000; Jornada completa

Descripción de la vacante

Al Tayer Motors in the UAE seeks a Service Advisor to provide professional service, discuss servicing and repair needs, and guide customers on maintenance options. You will explain costs, prepare clear work instructions for technicians, and ensure quality throughout the service process.

Join a team dedicated to luxury automotive excellence, maintain ongoing customer relationships, and actively upsell service packages and accessories to enhance aftersales revenue.

Formación

• Vocational qualification in automotive trade.
• Diploma in Automobile Engineering or graduate.

Responsabilidades

• Receive and greet customers, discuss servicing and repair needs.
• Explain job contents, costs, and prepare clear work instructions for technicians.
• Organize inspection on completion to ensure quality and customer satisfaction.
• Upsell accessories, service packages, and participate in service campaigns.
• Maintain customer follow-up and update on parts status.

Conocimientos

Customer service

Communication

Problem-solving

Educación

Vocational qualification in automotive trade

Diploma in Automobile Engineering

Descripción del empleo

Al Tayer Motors in the UAE seeks a Service Advisor to provide professional service, discuss servicing and repair needs, and guide customers on maintenance options. You will explain costs, prepare clear work instructions for technicians, and ensure quality throughout the service process.

Join a team dedicated to luxury automotive excellence, maintain ongoing customer relationships, and actively upsell service packages and accessories to enhance aftersales revenue.