Lux Wellness Host: Luxury Guest Experience Lead

The Lana, Dubai - Dorchester Collection; Dubai; On-site; AED 50,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary Package

World-class Development Opportunities

Complimentary stays with breakfast in

50% off at bars/restaurants within DCQ

Duty Meal

Medical Insurance

Life Insurance

Flight Allowance

Housing and Transportation provided by

Uniform and Annual Social Events

Job summary

The Lana in Dubai is seeking a Wellness Host (Wellness Attendant) for Residences to join the Rooms - Fitness Center team. You will uphold exceptional guest service, assist with pool and wellness area operations, and contribute to a luxury experience across resident and guest interactions.

Ideal candidates will bring strong English communication, empathy, and a proactive, team-oriented mindset to support our brand commitment and We Care philosophy.

Qualifications

• Excellent hospitality mindset and guest-centric approach.
• Proficient in English; additional languages are a plus.

Responsibilities

• Contribute to Dorchester Collection culture and ensure guests receive the best experience.
• Create real connections and meaningful relationships using collective intelligence.
• Maintain cleanliness of the Pool and Wellness Area for Residents and families.
• Assist with beverage delivery, pool area setup/teardown, and sun lounger arrangements.
• Bring to life our values of Passion, Personality, Respect, Working Together and Creativity.
• Communicate with other departments to ensure alignment across operations.

Skills

Empathy

Resilience

Guest-centricity

Excellent communication

Multitasking

Brand passion

Problem solving

Curiosity

Cultural awareness

English proficiency

Job description

The Lana in Dubai is seeking a Wellness Host (Wellness Attendant) for Residences to join the Rooms - Fitness Center team. You will uphold exceptional guest service, assist with pool and wellness area operations, and contribute to a luxury experience across resident and guest interactions.

Ideal candidates will bring strong English communication, empathy, and a proactive, team-oriented mindset to support our brand commitment and We Care philosophy.