Lux Private Members Club Café Lead

The First Group; Abu Dhabi; On-site; AED 90,000 - 120,000; Full time

Job summary

The First Group Hospitality in Dubai is seeking a passionate Café Supervisor to lead the day-to-day café experience for members and guests. The role blends hands-on leadership with service excellence, focusing on product quality, presentation, and club standards.

You will supervise operations, coach the café team, engage with members, and ensure attentive service while maintaining inventory control and cost awareness.

Qualifications

• Diploma or relevant hospitality, F&B qualification preferred.
• 3–5 years café or F&B experience, including at least 1 year in a supervisory capacity, preferably in a private members club, premium café, or luxury hospitality environment.
• Strong leadership and hands-on team coaching capabilities.
• Good knowledge of specialty coffee, beverages, café service, and contemporary product trends.
• Strong member engagement and service recovery skills.
• Commercial awareness with an understanding of inventory, cost control, upselling, and operational performance.
• Organized, adaptable, and composed with a strong eye for quality, presentation, and detail.

Responsibilities

• Supervise daily café operations, ensuring smooth service, operational readiness, and consistently high standards.
• Lead and support the café team during service, providing coaching, direction, and real-time feedback.
• Engage with members and guests, anticipate preferences, and ensure attentive and personalized service.
• Maintain strong knowledge of coffee, beverages, food offerings, ingredients, and current café trends.
• Monitor product quality, presentation, service flow, cleanliness, and overall café ambience.
• Handle member feedback and service concerns professionally, ensuring timely resolution and appropriate follow-up.
• Manage stock levels, ordering, wastage, and inventory while supporting cost control and revenue opportunities.
• Ensure compliance with food safety, hygiene, health and safety, and established Club procedures.

Skills

Leadership

Coffee knowledge

Member service

Inventory & cost control

Upselling

Quality presentation

Service recovery

Education

Hospitality/F&B qualification

Job description

The First Group Hospitality in Dubai is seeking a passionate Café Supervisor to lead the day-to-day café experience for members and guests. The role blends hands-on leadership with service excellence, focusing on product quality, presentation, and club standards.

You will supervise operations, coach the café team, engage with members, and ensure attentive service while maintaining inventory control and cost awareness.