Logistics Supervisor, Logistics Supervisor

Q Express Documents Transport LLC - Dubai South Branch; Dubai; On-site; AED 110,000 - 170,000; Full time

Job summary

Q Express Documents Transport LLC - Dubai South Branch is seeking an experienced Logistics Supervisor to drive excellence in our busy transportation network. You will manage daily operations, prioritize safety at the delivery station, and supervise logistics assistants, coordinators and delivery associates to meet KPIs.

You will monitor performance, coach staff, partner with support departments to improve processes, coordinate with service providers, interview candidates, and report on site

Qualifications

• Experience in warehouse operations.
• Experience in logistics.

Responsibilities

• Support the overall daily management of operational duties.
• Prioritize and improve safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to meet and exceed KPIs.
• Monitor performance and coach staff as needed.
• Partner with support departments to improve logistics processes and operations.
• Communicate with delivery service providers to set expectations and raise quality.
• Interview candidates for associate roles.
• Brief and monitor workload of all drivers and associates.
• Measure and monitor workflows and daily metrics to aid reporting.
• Assist the Operations Manager with tracking, trends and site performance.
• Provide training and mentoring to new Associates.
• Follow up on process-related issues and resolve them.
• Be flexible to work different shifts and tolerate overtime as required.

Skills

Experience in warehouse operations

Experience in logistics

Education

Bachelor's degree or equivalent in a related field

Job description

• Experience in warehouse operations
• Experience in logistics

To help us maintain our high standards of service we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network

Your responsibilities

First and foremost support the overall daily management of operational duties. You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs. You will be monitoring the coordinator and associate performance and coaching them when needed. Partnering with supporting departments to improve logistics processes and operations communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables. You will be expected to interview candidates for associate roles. You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore you ll maintain a keen eye for detail ensuring that all administrative tasks are accurately and fully completed. Moreover you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance on a regular basis. In addition to your day-to-day responsibilities you will also help with training and mentoring new Associates ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this you ll follow-up on and resolve any process-related issues as and when required. The role will include physical activities such as pushing carts with up to 100 pound of weight and lifting packages with up to 15 kg of weight. You are expected to be flexible to work in different shifts and to do overtime when needed. Finally together with the Operations Manager you will sufficiently resource your function from a personal standpoint. Resourcing in this context means multiple things call-outs for training needs absence and performance management coaching and continuous monitoring of department productivity and many more.

• Experience with planning, performance metrics, and process improvement
• Bachelor's degree or equivalent in a related field

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