Logistics Supervisor, Logistics Supervisor

Amazon Inc.; United Arab Emirates; Sur place; AED 80 000 - 120 000; Plein temps

Résumé du poste

Amazon Inc. is seeking a Logistics Supervisor in the United Arab Emirates to lead daily operations, improve safety at the delivery station, and supervise a team of logistics staff. The role involves coaching, performance monitoring, and collaboration with other departments to optimize throughput and KPIs.

Flexibility for shifts and overtime is required. The ideal candidate has experience in warehouse operations and logistics, with a Bachelor's degree or equivalent in a related field, and is

Qualifications

• Experience in warehouse operations.
• Experience in logistics.
• Bachelor's degree or equivalent in a related field.

Responsabilités

• Support the daily management of operational duties in the logistics network.
• Prioritize and improve safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to meet KPIs.
• Monitor performance and coach staff; partner with supporting departments to improve processes.
• Interview candidates for associate roles.
• Brief and monitor driver and associate workloads; ensure accurate completion of administrative tasks.
• Mentor new Associates and address process-related issues; handle overtime and shift flexibility.
• Resource the function with training needs, absences and performance management.

Connaissances

Warehouse operations

Logistics

Formation

Bachelor's degree or equivalent in a related field

Description du poste

Job Description :

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.

Your responsibilities

• First and foremost, support the overall, daily management of operational duties.
• You will be expected to prioritize and continually improve the safety at the delivery station.
• You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
• You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
• You will be expected to interview candidates for associate roles.
• You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you'll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.
• In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you'll follow-up on and resolve any process-related issues as and when required, the role will include physical activities such as pushing carts with up to 100 pound of weight, and lifting packages with up to 15 kg of weight.
• You are expected to be flexible to work in different shifts and to do overtime when needed.
• Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.

BASIC QUALIFICATIONS

• Experience in warehouse operations
• Experience in logistics

PREFERRED QUALIFICATIONS

• Experience with planning, performance metrics, and process improvement
• Bachelor's degree or equivalent in a related field

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