Logistics Supervisor, AMZL

Q-Express Documents Transport; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Q-Express Documents Transport in Abu Dhabi is seeking a Logistics Supervisor to drive innovation and execution in our busy Transportation network. You will deputize for the Operations Manager, oversee daily duties, and continually enhance safety at the delivery station.

You will supervise logistics assistants, coordinators and drivers to meet and exceed KPIs, coach staff, and collaborate with supporting departments to improve processes. Flexible shift coverage and overtime as needed are expected.

Qualifications

• Experience leading logistics teams and coordinating daily operations.
• Proven ability to plan, monitor performance metrics and drive process improvements.
• Strong background in logistics operations and data-driven decision making.
• Ability to analyze data and report on site performance trends.

Responsibilities

• Deputize for the Operations Manager and oversee daily operational duties.
• Prioritize safety at the delivery station and drive safety initiatives.
• Supervise logistics assistants, coordinators and delivery associates to meet KPIs.
• Monitor performance, coach staff, and partner with supporting departments to improve processes.
• Interview candidates for associate roles and assist in workload briefing for drivers and associates.
• Monitor workflows and daily metrics, and report on site performance to management.

Skills

Team management

Planning & metrics

Logistics operations

Data analysis

Job description

Job description

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.

Your responsibilities: First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you'll step in on their behalf where necessary. You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs. You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables. You will be expected to interview candidates for associate roles. You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you'll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis. In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you'll follow-up on and resolve any process-related issues as and when required. You are expected to be flexible to work in different shifts and to do overtime when needed. Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.

• - Experience managing teams
• - Experience with planning, performance metrics, and process improvement
• - Experience in logistics
• - Experience with data analysis

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