Logistics Supervisor, AMZL

Amazon; Sharjah; On-site; AED 120,000 - 180,000; Full time

Job summary

Amazon in the United Arab Emirates is seeking an experienced Logistics Supervisor to drive innovation and execution in our busy Transportation network, onsite in Sharjah.

You will lead operations, supervise teams, monitor KPIs, coach staff, and partner with other departments to improve processes and service quality. The role requires strong data analysis and planning skills with a hands-on focus on safety and productivity.

Qualifications

• Experience managing teams.
• Experience with planning, performance metrics, and process improvement.
• Experience in logistics.
• Experience with data analysis.

Responsibilities

• Support the overall, daily management of operational duties.
• Deputize for the Operations Manager as required.
• Prioritize and continually improve safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to ensure shipments meet KPIs.
• Monitor performance and coach coordinators and associates.
• Partner with supporting departments to improve logistics processes.
• Communicate with delivery service providers to raise quality.
• Interview candidates for associate roles.
• Brief and monitor workload of drivers and associates.
• Maintain administrative tasks accurately.
• Measure and monitor workflows and daily metrics.
• Assist the Operations Manager with tracking, trending and reporting.
• Train and mentor new associates.
• Follow-up on and resolve process-related issues.
• Manage resourcing including training needs and performance management.

Skills

Planning

Performance metrics

Process improvement

Data analysis

Job description

Work Mode: On-site

Job Reference/ID: 10575987

Job Description / Role:

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.

Key Responsibilities:

• Support the overall, daily management of operational duties.
• Deputize for the Operations Manager as and when required.
• Prioritize and continually improve the safety at the delivery station.
• Supervise logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
• Monitor the coordinator and associate performance and coach them when needed.
• Partner with supporting departments to improve logistics processes and operations.
• Communicate with delivery service providers to set expectations and raise the bar on quality on their deliverables.
• Interview candidates for associate roles.
• Brief and monitor the workload of all drivers and associates.
• Maintain administrative tasks ensuring they are accurately and fully completed.
• Measure and monitor overall workflows and daily metrics.
• Assist the Operations Manager with tracking, trending and reporting on site performance.
• Train and mentor new Associates.
• Follow-up on and resolve any process-related issues.
• Manage resourcing, including call-outs for training needs, absence and performance management, and continuous monitoring of department productivity.

Experience Required:

• Experience managing teams.
• Experience with planning, performance metrics, and process improvement.
• Experience in logistics.
• Experience with data analysis.

Skills Required:

• Planning
• Performance metrics
• Process improvement
• Data analysis

Employment / Job Type:

Full Time

Nationality:

Any Nationality

About the Company:

Global technology and e commerce company spanning online retail, Amazon Web Services cloud computing, advertising, streaming, devices, and logistics. In the Middle East it runs marketplaces in the UAE, Saudi Arabia, and Egypt following the Souq acquisition, plus fulfilment centres, delivery stations, corporate offices, and AWS infrastructure regions serving enterprise and government customers.

Company Industry:

Logistics

Department / Functional Area:

Fulfillment & Operations Management

Closing Date:

Not mentioned (apply as soon as possible)