Logistics Specialist

Epson Middle East FZCO; Dubai; Hybrid; AED 150,000 - 230,000; Full time

Job summary

Epson Middle East FZCO in Dubai is seeking a Logistics Specialist to manage regional supply chain activities across Asia direct shipments, cross-trade and spare-parts logistics. This high-ownership role requires coordinating factories, suppliers, freight forwarders, warehouses and internal teams to ensure timely delivery and accurate documentation.

You will oversee end-to-end direct-supply processes, spare-parts movements, order visibility, cost monitoring and compliance, while providing cover

Qualifications

• Extensive experience managing regional logistics operations.
• Strong coordination with factories, suppliers and carriers.
• Proficient in shipping documentation and compliance.

Responsibilities

• Direct Supply, Cross-Trade and Drop-Shipments management from cargo readiness to delivery.
• Coordinate factories, suppliers, freight forwarders and internal teams.
• Manage bookings, loading schedules, shipping instructions and shipment tracking.
• Validate invoices, packing lists, COO, quantities and documents before shipment.
• Maintain end-to-end visibility of open orders and ETA updates.
• Support new customers, countries, factories, routes and direct-supply models.
• Monitor freight cost and service performance across direct-supply flows.
• Provide operational backup to leadership during peak periods.

Skills

Logistics planning

Cross-border shipping

Documentation accuracy

Stakeholder coordination

Job description

Job Location: Dubai, United Arab Emirates

Workplace: Hybrid

Job Function: Logistics, Supply Chain & Planning

Your mission:

The Logistics Specialist will manage two core regional logistics functions:

• Direct Asia, cross-trade and drop-shipment operations
• Spare-parts and service logistics management

The role will ensure end-to-end coordination, visibility, documentation accuracy, compliance and timely delivery across factories, suppliers, warehouses, freight forwarders, customs brokers, distributors and internal stakeholders.

The position will also provide operational backup to the Regional Warehouse Operations Lead and Regional Transport & Customs Lead during leave, peak periods and business disruptions.

Although the official title is Logistics Specialist, this is a high-ownership role suited to an experienced logistics professional who can independently manage complex regional operations.

What you will do:

1. Direct Supply, Cross-Trade and Drop-Shipments

• Manage Direct Asia and factory-to-customer shipments from cargo readiness through final delivery.
• Coordinate factories, suppliers, freight forwarders, distributors and internal teams.
• Manage bookings, loading schedules, shipping instructions, document switching, pre-alerts and shipment tracking.
• Ensure accurate execution of virtual GR, delivery creation, credit-block follow-up and virtual GI processes.
• Validate invoices, packing lists, serial-number files, COO, quantities, weights and shipping documents before shipment.
• Maintain end-to-end visibility of open orders, shipment milestones, ETAs, delays and outstanding actions.
• Support implementation of new customers, countries, factories, routes and direct-supply models.
• Manage shipment exceptions, route changes, port disruptions and business-continuity requirements.
• Monitor freight cost, service performance and operational risks across direct-supply flows.

2. Spare-Parts and Service Logistics

• Manage end-to-end spare-parts movements from suppliers and factories to warehouses, service centres, distributors or customers.
• Coordinate regular replenishment, urgent airfreight, courier and machine-down shipments.
• Work closely with Service, Planning and Customer Support teams to prioritise critical requirements.
• Monitor open orders, back orders, availability, shipment status and expected delivery dates.
• Ensure accurate part numbers, quantities, descriptions, COO, weights, values and customs documentation.
• Coordinate warranty replacements, free-of-charge shipments, defective-part returns and reverse logistics.
• Support customs-classification and technical-information requirements for spare parts.
• Control premium-freight costs and identify opportunities for shipment consolidation.
• Manage lost, damaged, short-delivered and delayed spare-parts claims.