Lobby Experience Ambassador

Hilton; Abu Dhabi; On-site; AED 45,000 - 71,000; Full time

Job summary

Hilton in Abu Dhabi seeks a Lobby Ambassador to set the tone in the lobby, greet guests warmly, and ensure a welcoming, intuitive arrival experience. You will guide guests, share useful information, and support service teams to deliver seamless hospitality.

The role emphasizes presenting Hilton’s signature experiences, anticipating guest needs, and maintaining a calm, polished lobby environment. Join a global leader in hospitality and help create memorable stays.

Qualifications

• Hospitality mindset and customer service orientation.
• Professional presentation and communication skills.
• Ability to work in a fast-paced, guest‑facing environment.

Responsibilities

• Deliver a warm lobby welcome and assist guests, guiding them through the lobby experience.
• Support guest orientation by directing to service points and explaining facilities and offerings.
• Provide hotel and local insights to enrich the guest stay and suggest dining, wellness, and attractions.
• Promote hotel experiences and signature offerings in a natural, engaging way.

Job description

Hilton in Abu Dhabi seeks a Lobby Ambassador to set the tone in the lobby, greet guests warmly, and ensure a welcoming, intuitive arrival experience. You will guide guests, share useful information, and support service teams to deliver seamless hospitality.

The role emphasizes presenting Hilton’s signature experiences, anticipating guest needs, and maintaining a calm, polished lobby environment. Join a global leader in hospitality and help create memorable stays.