LIVE User Ops Intern: VIP Engagement (Dubai)

TikTok; Dubai; On-site; AED 18,000 - 26,000; Part time

Job summary

TikTok is offering a Paid User Operations Project Intern (TikTok LIVE) in Dubai. The internship provides hands‑on experience with the LIVE team, focusing on VIP user inquiries, content analysis, and data-driven insights to improve operational efficiency and user experiences.

As an Undergraduate student in business or related fields, you will contribute to cross‑functional collaboration across global markets.

Qualifications

• Currently pursuing an Undergraduate degree in Business, Marketing, Communications, Media, or data-related discipline.
• Fluency in English and Arabic; strong written and spoken communication.
• Strong interest in user operations, community building, and the live-streaming / social media industry.
• Detail-oriented with strong organisational and multitasking abilities.
• Analytical mindset with comfort working with data and basic reporting tools.
• Proactive, adaptable, and able to thrive in a fast-paced, cross-cultural environment.
• Strong communication and interpersonal skills.
• Familiarity with TikTok LIVE or other live-streaming platforms.
• Deep understanding of MENA/SA cultural nuances and local user preferences.

Responsibilities

• Assist with day-to-day VIP user operation inquiries and support
• Conduct NPS research and surveys for paid/VIP users
• Provide VIP user care, including gift distribution, feedback follow-up, and related engagement activities
• Perform content analysis to deepen paid user understanding and generate actionable insights
• Carry out daily data monitoring to support the team's operations and reporting

Skills

Strong communication skills

Analytical mindset

Data reporting

Cross-cultural collaboration

Education

Undergraduate degree in Business, Marketing, Communications, Media, or data-related discipline

Tools

Basic reporting tools

Job description

TikTok is offering a Paid User Operations Project Intern (TikTok LIVE) in Dubai. The internship provides hands‑on experience with the LIVE team, focusing on VIP user inquiries, content analysis, and data-driven insights to improve operational efficiency and user experiences.

As an Undergraduate student in business or related fields, you will contribute to cross‑functional collaboration across global markets.