VIP User Ops Intern - Live Platform Insights

TikTok; Dubai; On-site; AED 17,000 - 33,000; Full time

Job summary

TikTok invites interns to join its LIVE team in Dubai, offering hands-on experience across content strategy, monetisation, gifting, and data analysis. You will engage in VIP user operations, research, and engagement activities while contributing to live‑streaming initiatives in a fast-paced, global environment.

The internship program provides exposure to industry challenges, development workshops, and opportunities to apply classroom knowledge in real-world projects.

Qualifications

• Pursuing an Undergraduate degree in Business, Marketing, Communications, Media, or data-related discipline.
• Fluency in English and Arabic with strong written and oral skills to support global communications in Arabic-speaking markets.
• Strong interest in user operations, community building, and the live-streaming/social media industry.
• Detail-oriented with strong organizational and multitasking abilities.
• Analytical mindset with comfort using data and basic reporting tools.
• Proactive, adaptable, and thriving in a fast-paced, cross-cultural environment.
• Strong communication and interpersonal skills.
• Familiarity with TikTok LIVE or other live-streaming platforms.
• Deep understanding of MENA/SA cultural nuances and local user preferences.

Responsibilities

• Assist with day-to-day VIP user operation inquiries and support
• Conduct NPS research and surveys for paid/VIP users
• Provide VIP user care, including gift distribution, feedback follow-up, and related engagement activities
• Perform content analysis to deepen paid user understanding and generate actionable insights
• Carry out daily data monitoring to support the team's operations and reporting

Skills

English & Arabic

Communication

Attention to detail

Multitasking

Cross‑cultural collaboration

Live-streaming familiarity

Education

Undergraduate degree in Business/Marketing/Communications/Data

Tools

Excel

Job description

TikTok invites interns to join its LIVE team in Dubai, offering hands-on experience across content strategy, monetisation, gifting, and data analysis. You will engage in VIP user operations, research, and engagement activities while contributing to live‑streaming initiatives in a fast-paced, global environment.

The internship program provides exposure to industry challenges, development workshops, and opportunities to apply classroom knowledge in real-world projects.