The Lifestyle Manager is a commercially driven, guest-facing role focused on attracting, developing and retaining high-value clientele within a luxury hospitality and entertainment environment. The position centre's on building strong relationships with VIP guests, HNWIs and influential personalities across regional and international markets, with a particular emphasis on nightlife and premium F&B experiences.
Acting as a trusted point of contact for high-value guests, the successful candidate will be responsible for expanding their network, driving guest visits and repeat business, and delivering personalized experiences that encourage long-term loyalty. This role requires an established network, strong relationship-building skills and the ability to generate measurable business through client engagement.
Key Responsibilities
- Build, develop and maintain a strong network of VIP guests, HNWIs, influential personalities and high-spending clientele.
- Proactively attract new guests and drive visits, bookings, repeat business and revenue through personal relationships and networking.
- Develop relationships with key contacts across luxury hospitality, nightlife, entertainment and lifestyle sectors.
- Manage VIP guest relationships from initial engagement through to ongoing retention, ensuring a personalized and seamless experience.
- Understand guest preferences and anticipate individual needs to deliver exceptional service and strengthen long-term loyalty.
- Drive guest engagement and revenue opportunities across nightlife and premium food and beverage experiences.
- Coordinate VIP visits, reservations, special requests and personalized arrangements with the relevant operational teams.
- Maintain an organized database of guest profiles, preferences, contact history and engagement activity.
- Identify opportunities for private celebrations, group visits, high-value bookings and other revenue-generating experiences.
- Attend relevant networking opportunities and social engagements to expand the client base and strengthen relationships.
- Collaborate with operational teams to ensure consistent service delivery and an exceptional guest experience.
- Monitor guest activity, repeat visits, referrals and business generated through relationship-building efforts.
Requirements
- Proven experience in lifestyle management, VIP relations, nightlife, luxury hospitality, or a similar relationship-driven role.
- An established network of VIP guests, HNWIs and high-spending clientele, preferably across the U.A.E and wider international markets.
- Strong understanding of the luxury nightlife, entertainment and premium dining landscape.
- Demonstrated ability to attract clientele, generate revenue and build lasting commercial relationships.
- Excellent communication, networking and interpersonal skills, with confidence engaging high-profile individuals.
- A commercially minded approach, with the ability to develop a personal client portfolio and deliver measurable results.
- Highly personable, proactive and discreet, with a strong understanding of VIP service expectations.
- Excellent relationship management and organizational skills.
- Flexibility to attend networking engagements and support guest activities outside standard working hours.
- Fluency in English; additional languages and an established international network would be advantageous.
Confidentiality Note: Further details regarding the opportunity and operating environment will be shared with shortlisted candidates.