Leasing Agent

Casa Tera; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Casa Tera is seeking a motivated Leasing Consultant to welcome prospective tenants, guide them through property viewings, and explain leasing terms. You will understand client requirements, recommend suitable properties, and respond promptly to inquiries in person and by phone.

The role requires professionalism, strong communication, and a customer-service mindset; fluency in English is essential with Arabic as a plus.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service and sales-oriented mindset.
• Professional appearance and positive attitude.
• Ability to communicate confidently in English (Arabic is an added advantage).
• Good negotiation and problem-solving skills.
• Ability to work independently as well as within a team.
• Basic computer skills including Microsoft Office and CRM/property management systems.
• Previous experience in real estate leasing or customer service is preferred.

Responsibilities

• Welcome and assist prospective tenants visiting our office or properties.
• Accompany customers during property viewings and provide professional guidance throughout the visit.
• Explain property features amenities rental prices payment terms and tenancy conditions.
• Understand customers requirements and recommend suitable properties based on their preferences and budget.
• Respond to customer inquiries in a professional and timely manner both in person and over the phone.
• Coordinate with the leasing and administration teams to ensure a smooth customer journey.
• Maintain accurate records of customer visits inquiries and follow-ups.
• Conduct regular follow-ups with prospective tenants to maximize leasing opportunities.
• Ensure a high level of customer satisfaction by providing excellent service and maintaining a professional attitude.
• Represent the company professionally and maintain a positive image at all times.

Skills

Communication skills

Customer service

Sales mindset

Professional appearance

English communication

Negotiation

Problem-solving

Teamwork

MS Office

CRM systems

Real estate experience

Customer follow-up

Tools

Microsoft Office

CRM systems

Job description

Key Roles and Responsibilities:

• Welcome and assist prospective tenants visiting our office or properties.
• Accompany customers during property viewings and provide professional guidance throughout the visit.
• Explain property features amenities rental prices payment terms and tenancy conditions.
• Understand customers requirements and recommend suitable properties based on their preferences and budget.
• Respond to customer inquiries in a professional and timely manner both in person and over the phone.
• Coordinate with the leasing and administration teams to ensure a smooth customer journey.
• Maintain accurate records of customer visits inquiries and follow-ups.
• Conduct regular follow-ups with prospective tenants to maximize leasing opportunities.
• Ensure a high level of customer satisfaction by providing excellent service and maintaining a professional attitude.
• Represent the company professionally and maintain a positive image at all times.

Candidate Requirements:

• Excellent communication and interpersonal skills.
• Strong customer service and sales-oriented mindset.
• Professional appearance and positive attitude.
• Ability to communicate confidently in English (Arabic is an added advantage).
• Good negotiation and problem-solving skills.
• Ability to work independently as well as within a team.
• Basic computer skills including Microsoft Office and CRM/property management systems.
• Previous experience in real estate leasing or customer service is preferred.
• Valid UAE driving license is an advantage but not mandatory.