Learning Specialist

Tanqeeb; Abu Dhabi; On-site; AED 90,000 - 150,000; Full time

Job summary

Tanqeeb is seeking a Learning Specialist to coordinate and facilitate training activities across the site, ensuring all compliance training and documentation are up to date. The candidate will manage training content creation using Articulate 360, Photoshop, and video editing, while coordinating with L&D managers, Operations Leaders, and DSP teams.

The role requires fluency in English, a bachelor’s degree, and the ability to work flexible hours, including weekends or holidays, to meet

Qualifications

• Bachelor's degree or higher required.
• Experience communicating with a wide range of stakeholders.
• Ability to complete complex tasks quickly with minimal guidance.
• Willingness to work flexible schedules including weekends/nights/holidays.

Responsibilities

• Coordinate and facilitate all training programs (up to 50 participants).
• Track performance and implement improvement initiatives.
• Monitor adherence to training programs and drive process changes.
• Create training documents using Articulate 360, Photoshop, and video editing.

Skills

English fluency

Stakeholder communication

Training coordination

Time management

Education

Bachelor's degree

Tools

Articulate 360

Photoshop

Video editing

Job description

Job description

The AMZL Trans Learning Specialist works with their Country L&D manager, Operations Managers, Area Managers, Production Assistants, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Specialist is assigned to the Learning Department and will manage specific responsibilities to that department

Key job responsibilities

• Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
• Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
• Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
• Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
• Execute plans to close gaps in the developmental needs for individuals and groups
• Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
• Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.
• Speak, write, and read fluently in English
• Bachelor's degree
• Experience communicating with a wide range of stakeholders, including colleagues and leadership
• Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays

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