Learning & Development Manager (UAEN)

Confidential Government or Semi-government Entity; Dubai; On-site; AED 300,000 - 420,000; Full time

Benefits offered by this job

Generous L&D budget for certifications

Job summary

Confidential Government or Semi-government Entity in Dubai seeks a Learning & Development Manager to own the L&D function end-to-end, designing and evaluating cutting-edge programs to drive performance, engagement and growth.

You will lead budget management, vendor partnerships, and KPI reporting while shaping leadership development and Emirati succession initiatives.

Qualifications

• Bachelor's degree in HR, Education, or Organizational Psychology; Master’s preferred.
• 7+ years in L&D with 3+ years in a managerial capacity.
• Proven track record owning end-to-end L&D operations.
• Experience designing multiple innovative learning programs.
• Experience budgeting and vendor partnerships.
• Proficient with LMS and digital learning tools.
• Strong knowledge of UAE Labour Law and semi-government guidelines.

Responsibilities

• Develop and execute a comprehensive L&D strategy aligned with business objectives.
• Conduct needs analyses and stakeholder consultations to identify capability gaps.
• Design blended learning solutions (classroom, digital, on-the-job, micro-learning).
• Facilitate workshops, leadership academies, and e-learning modules.
• Partner with SMEs and external vendors for content curation.
• Own and manage the L&D budget, ensuring cost effectiveness and measurable ROI.
• Select and manage relationships with training vendors and LMS providers.
• Define and track KPIs (ROI, learner satisfaction, competency uplift).
• Mentor high-potential employees and managers through coaching and career-pathing initiatives.
• Lead succession-planning programs for key Emirati roles.
• Ensure L&D activities comply with UAE Labour Law and semi-government guidelines.
• Benchmark and integrate global hospitality L&D best practices.

Skills

Strategic thinking

Stakeholder management

Analytical skills

Communication skills

Facilitation

Education

Bachelor's degree in HR/related field

Master's degree preferred

Tools

LMS platforms

Digital learning tools

Vendor management tools

Job description

Job Title: Learning & Development Manager (UAEN)

Location: Dubai, UAE

Employment Type: Full-Time

Reporting To: Head of Human Resources

Role Summary

The Learning & Development Manager will own our entire L&D function end-to-end, without supervisory oversight. You will design, implement, and evaluate cutting-edge learning programs that drive performance, engagement, and long-term growth.

Key Responsibilities

• Develop and execute a comprehensive L&D strategy aligned with business objectives


• Conduct needs analyses and stakeholder consultations to identify capability gaps

Program Design & Delivery

• Design blended learning solutions (classroom, digital, on-the-job, micro-learning)


• Facilitate workshops, leadership academies, and e-learning modules


• Partner with SMEs and external vendors for content curation


• Own and manage the L&D budget, ensuring cost effectiveness and measurable ROI


• Select and manage relationships with training vendors and LMS providers

Measurement & Analytics

• Define and track KPIs (e.g., ROI, learner satisfaction, competency uplift)


• Analyze data to refine programs and report impact to senior leadership

Talent Development & Coaching

• Mentor high-potential employees and managers through coaching and career-pathing initiatives


• Lead succession-planning programs for key Emirati roles

Compliance & Best Practices

• Ensure all L&D activities comply with UAE Labour Law and semi-government guidelines


• Benchmark and integrate global hospitality L&D best practices

Qualifications & Experience

• Bachelor’s degree in HR, Education, Organizational Psychology, or related field (Master’s preferred)


• Minimum 7 years of L&D experience, with at least 3 years in a managerial capacity


• Proven track record owning end-to-end L&D operations independently


• Demonstrated ability to design and launch at least three innovative learning programs


• Experience managing L&D budgets and vendor partnerships


• Proficient with LMS/e-learning platforms and digital learning tools


• Strong understanding of UAE Labour Law and semi-government HR guidelines

Core Competencies

• Strategic thinker with strong commercial acumen


• Exceptional facilitation, presentation, and communication skills


• Data-driven decision-maker with advanced analytical capabilities


• Excellent stakeholder management and influencing skills


• Creative, proactive, and results-oriented mindset

What We Offer

• Competitive, market-leading salary and benefits package (negotiable)


• Generous annual leave and flexible working options


• Dedicated L&D budget for certifications, workshops, and conferences


• Employee engagement events and wellness programs