Learning & Development Manager – Hospitality Training

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Kerzner International Limited in Dubai, UAE, seeks a Learning & Development Manager to plan and oversee all L&D programs for team members, ensuring alignment with individual and organizational goals. The role covers designing, delivering, and evaluating training and development initiatives across the resort.

The candidate should have 3–4 years of L&D leadership in upscale luxury hospitality, strong interpersonal and analytical skills, and excellent English, with Middle East/GCC experience

Qualifications

• 3–4 years experience as Learning & Development Manager in upscale luxury hospitality
• Strong interpersonal and analytical skills
• Excellent spoken and written English and/or another language

Responsibilities

• Develop plans and manage learning and development programs for all team members to meet individual and organizational needs
• Develop plans to manage the training function and training resources
• Administer an annual Training Needs Analysis and plan programs accordingly
• Design or facilitate necessary programs identified in the annual Training Needs Analysis
• Deliver or facilitate the delivery of the necessary programs
• Facilitate feedback from programs and manage them accordingly
• Collate Development Plans from performance appraisals to ensure alignment with goals
• Liaise with external institutions and organisations for external programs and manage the process
• Coordinate with external consultants to deliver programs meeting resort needs
• Develop and manage programs for Management Trainees
• Plan, design and facilitate delivery of Orientations, Customer service, Performance management, Supervisory skills, Managerial skills, Leadership Development, Sales, and other programs as required

Skills

Learning & Development

Interpersonal skills

English proficiency

Job description

Kerzner International Limited in Dubai, UAE, seeks a Learning & Development Manager to plan and oversee all L&D programs for team members, ensuring alignment with individual and organizational goals. The role covers designing, delivering, and evaluating training and development initiatives across the resort.

The candidate should have 3–4 years of L&D leadership in upscale luxury hospitality, strong interpersonal and analytical skills, and excellent English, with Middle East/GCC experience