We are looking for Learning and Development Specialist who will be responsible for the end-to-end delivery of the Learning amp Development agenda across SEHA Clinics including Training Needs Analysis TNA annual training planning budget administration learning content development training facilitation leadership development career planning and Individual Development Plans IDPs Ensures capability building aligns with organizational strategy regulatory requirements accreditation standards and employee development objectives
Key Responsibilities
Training Needs Analysis
- Conduct annual Training Needs Analysis across all functions and clinic locations
- Identify capability gaps through performance reviews competency assessments quality findings patient experience data and accreditation requirements
- Analyze learning needs and recommend appropriate development interventions
- Present training needs findings and recommendations to management and department heads
- Maintain and monitor mandatory regulatory and role-specific training requirements
Training Calendar Management
- Develop and maintain the annual training calendar covering mandatory technical behavioral and leadership programs
- Coordinate training schedules facilitators venues virtual platforms and training resources
- Manage participant nominations registrations attendance tracking and completion records
- Monitor training completion rates and ensure timely execution of planned programs
- Ensure equitable training coverage across all clinic sites and departments
Training Budget Management
- Support the preparation and administration of the annual Learning Development budget
- Monitor and track training expenditures against approved budgets
- Process purchase requisitions vendor quotations and training-related documentation
- Coordinate with external training providers and consultants
- Prepare reports on budget utilization cost per learner and training ROI
Training Delivery amp Facilitation
- Facilitate classroom and virtual training sessions including induction onboarding compliance and behavioral programs
- Ensure effective learner engagement and delivery quality
- Coordinate internal subject matter experts and external trainers
- Maintain training records attendance logs and certification documentation
- Conduct post-training evaluations and implement continuous improvements
Learning Content Design amp Development
- Design and develop training materials presentations facilitator guides workbooks assessments and job aids
- Develop and maintain e-learning and blended learning programs
- Ensure learning materials comply with organizational branding and accessibility standards
- Review and update content based on policy regulatory and accreditation changes
- Collaborate with business and clinical subject matter experts to ensure content accuracy
Leadership Development
- Support the development and delivery of leadership and management development programs
- Coordinate leadership assessments coaching sessions and development initiatives
- Track participant progress and program effectiveness
- Support succession planning and high-potential employee development initiatives
- Prepare leadership development reports and recommendations
Career Planning amp Individual Development Plans IDPs
- Manage and monitor the organizational IDP process
- Guide managers on development planning and career conversations
- Support the creation of career pathways and competency frameworks
- Consolidate IDP insights to identify organizational development priorities
- Monitor IDP completion rates and compliance across departments
Learning Systems Evaluation amp Reporting
- Administer the Learning Management System LMS including course setup enrolments and completion tracking
- Maintain accurate training records and learning documentation
- Prepare dashboards and reports on training compliance participation and effectivenessSupport internal audits regulatory inspections and accreditation requirements by maintaining training evidence
- Recommend and implement continuous improvements to learning processes and systems
Bachelor's Degree in Human Resources, Learning & Development, Education, Business Administration, or related field. 3-5 years of experience in Learning & Development, Training Coordination, Talent Development, or Organizational Development. Healthcare industry experience preferred. Experience in LMS administration, training facilitation, learning content design, and stakeholder management.