Leader, Solutions Engineer

Cisco Systems; United Arab Emirates; On-site; AED 350,000 - 550,000; Full time

Job summary

Splunk is seeking a Leader of Solution Engineering to head a regional team across the Gulf, North Africa and Levant NALE. You will set technical direction, align resources with business priorities, and partner with Sales, Product and Customer Success to drive customer outcomes.

You will mentor SEs, lead regional and account-level technical strategy, and oversee solution design, workshops, demos, and proofs-of-concepts that address customer requirements and demonstrate business value.

Qualifications

• 5+ years of experience leading technical sales or Solution Engineering teams.
• Experience working with Splunk Security (ES/SOAR/UEBA) and Observability (Splunk Observability Cloud/ITSI/AppDynamics).
• Experience in security operations, threat detection, incident response, and digital observability.
• Experience working with customers in Gulf and NALE regions.

Responsibilities

• Lead and mentor a regional team of Solutions Engineers.
• Build and maintain relationships with customers by providing technical strategy at regional and account levels.
• Guide solution design, customer architecture discussions, workshops, demos and POCs.
• Establish consistent technical sales practices and allocate team resources.
• Serve as senior technical escalation point for complex engagements.

Skills

Leadership

Mentoring

Solution design

Customer relationships

Technical strategy

Cloud-native

AI/ML for observability

DevOps

Security operations

Regional leadership

Tools

Splunk ES

Splunk SOAR

UEBA

Splunk Observability Cloud

ITSI

AppDynamics

Job description

YOUR IMPACT

As the Leader of Solution Engineering you will lead a regional team of Solutions Engineers supporting customers across the Gulf and North Africa and Levant NALE regions You will set the technical direction for the team align technical resources with business priorities and partner closely with Sales Product and Customer Success leaders to support customer outcomes and help the region achieve its business objectives

What you will do

Lead mentor and develop a team of Splunk SEs You will build an environment where team members can develop their technical expertise collaborate and deliver consistent customer experiences Build trusted relationships with customers by leading technical strategy at both the regional and account levels ensuring solutions align with business and technical requirements Working Sales leadership Product and partners you will support strategic opportunities and help customers evaluate and adopt Splunk solutions Provide technical leadership across the Splunk Security and Observability portfolio You will guide solution design customer architecture discussions workshops demonstrations and proof-of-concepts that address customer requirements and demonstrate business value Establish consistent technical sales practices across the region lead team objectives and resource allocation supervise performance against business goals and serve as the senior technical escalation point for complex customer engagements 5+ years of experience leading technical sales or Solution Engineering teams supporting cybersecurity or observability solutions.5+ years of experience working with Splunk Security (Enterprise Security, SOAR, UEBA) and Observability (Splunk Observability Cloud, ITSI, AppDynamics).Experience in security operations, threat detection, incident response, and digital observability.Experience working with customers or leading technical teams in the Gulf and/or NALE regions.Expertise in IT Operations, Security Operations, and DevOps practices.Experience designing, deploying, or integrating the Splunk platform.Familiarity with cloud-native technologies and AI/ML applications for observability and cybersecurity.Experience building collaborative, inclusive teams passionate about customer outcomes.Strong communication, mentor, and stakeholder leadership skills.