Leader, Solutions Engineer

Cisco Systems, Inc.; Dubai; On-site; AED 320,000 - 420,000; Full time

Job summary

Splunk, a Cisco company, is seeking a Leader of Solution Engineering to guide a regional team across the Gulf and NALE, setting technical direction and aligning resources with business priorities.

You will partner with Sales, Product, and Customer Success to drive customer outcomes, build trusted relationships, and address complex engagements with Splunk's security and observability portfolio.

Qualifications

• 5+ years of experience leading technical sales or Solution Engineering teams supporting cybersecurity or observability solutions.
• 5+ years of experience working with Splunk Security (Enterprise Security, SOAR, UEBA) and Observability (Splunk Observability Cloud, ITSI, AppDynamics).
• Experience in security operations, threat detection, incident response, and digital observability.
• Experience working with customers or leading technical teams in the Gulf and/or NALE regions.
• Expertise in IT Operations, Security Operations, and DevOps practices.

Responsibilities

• Lead, mentor, and develop a team of Splunk SEs, fostering technical growth and collaborative delivery.
• Build trusted relationships with customers by leading regional and account-level technical strategy with Sales, Product, and Partners.
• Provide technical leadership across the Splunk Security and Observability portfolio in solution design, architecture discussions, workshops, and PoCs.
• Establish consistent technical sales practices region-wide, set team objectives, allocate resources, and act as the senior escalation point for complex engagements.

Skills

Team leadership

Strategic technical direction

Mentoring

Customer relationship

Cross-functional collaboration

Strong communication

Cybersecurity

Observability معرفة

DevOps practices

Regional NALE knowledge

Tools

Splunk Enterprise Security

Splunk SOAR

Splunk Observability Cloud

AppDynamics

Job description

Meet the team

Splunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights.

YOUR IMPACT

As the Leader of Solution Engineering, you will lead a regional team of Solutions Engineers supporting customers across the Gulf and North Africa and Levant (NALE) regions. You will set the technical direction for the team, align technical resources with business priorities, and partner closely with Sales, Product, and Customer Success leaders to support customer outcomes and help the region achieve its business objectives.

What you will do

Lead, mentor, and develop a team of Splunk SEs. You will build an environment where team members can develop their technical expertise, collaborate, and deliver consistent customer experiences.

Build trusted relationships with customers by leading technical strategy at both the regional and account levels, ensuring solutions align with business and technical requirements. Working Sales leadership, Product, and partners, you will support strategic opportunities and help customers evaluate and adopt Splunk solutions.

Provide technical leadership across the Splunk Security and Observability portfolio. You will guide solution design, customer architecture discussions, workshops, demonstrations, and proof-of-concepts that address customer requirements and demonstrate business value.

Establish consistent technical sales practices across the region, lead team objectives and resource allocation, supervise performance against business goals, and serve as the senior technical escalation point for complex customer engagements.

MINIMUM QUALIFICATIONS

If your background is a close match for this role, we encourage you to apply:

• 5+ years of experience leading technical sales or Solution Engineering teams supporting cybersecurity or observability solutions.
• 5+ years of experience working with Splunk Security (Enterprise Security, SOAR, UEBA) and Observability (Splunk Observability Cloud, ITSI, AppDynamics).
• Experience in security operations, threat detection, incident response, and digital observability.
• Experience working with customers or leading technical teams in the Gulf and/or NALE regions.
• Expertise in IT Operations, Security Operations, and DevOps practices.
  

PREFERRED QUALIFICATIONS

• Experience designing, deploying, or integrating the Splunk platform.
• Familiarity with cloud-native technologies and AI/ML applications for observability and cybersecurity.
• Experience building collaborative, inclusive teams passionate about customer outcomes.
• Strong communication, mentor, and stakeholder leadership skills.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

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