Laundry Attendant

Hilton Worldwide, Inc.; Business Bay; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality leader in Dubai seeks a Laundry Attendant to support laundry operations and deliver exceptional service to guests. Responsibilities include managing wash cycles, folding, and guest requests. The ideal candidate will demonstrate a positive attitude, effective communication, and the ability to work under pressure. Previous laundry experience is advantageous. This role is vital to maintaining high standards in service and operations within the hotel environment.

Qualifications

• Previous laundry experience preferred.
• Experience in a similar role is advantageous.

Responsibilities

• Support laundry operations and provide pressing, sewing services.
• Complete wash cycles, folding of linen, and ensure correct storage.
• Manage guest requests in line with brand standards.

Skills

Positive attitude

Good communication skills

Ability to work under pressure

Ability to work on own or in teams

Methodical and well organized

Job description

Job Description – Laundry Attendant (HOT0C5DO)

Laundry Attendant (Job Number: HOT0C5DO)

Work Locations

Double tree by Hilton Business Bay (25°11'11.77"N 55°16'48.73"E, Dubai 1)

A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing and similar services to deliver an excellent Guest and Member experience.

What will I be doing?

As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. You will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen and correct storage
• Manage guest requests in line with company brand standards and one call delivery deadline
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry, pressing, sewing, and other similar services to guests
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store – Ensure floors are stocked with the correct amount of each linen items
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous laundry experience
• Experience in a similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!