L&D Strategy & Programs Lead

Al Futtaim Private Company (LLC); United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

The Learning Development Specialist ensures the effective delivery of training solutions across stores and regional levels aligning with the Learning Service Level Agreement (SLA). The role involves strategic planning, coordination and monitoring of learning activities that support employee development, business priorities and brand competency.

The specialist works collaboratively with store management teams, HR business partners, facilitators and subject‑matter experts to ensure learning

Qualifications

• Diploma, Higher Diploma or equivalent in HR/LD/Business or related field.
• 1–3 years of experience in Learning & Development, HR or people support, preferably in retail.
• Proficiency with LMS and digital tools for learning delivery and coordination.
• Strong organizational, planning and follow‑up skills with cross‑stakeholder coordination.

Responsibilities

• Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.
• Coordinate end‑to‑end delivery of learning solutions across classrooms, virtual, blended and self‑learning.
• Drive learning engagement through campaigns and social learning initiatives.
• Monitor delivery, completion and certification with dashboards and ensure timely reporting.
• Act as learning consultant for managers, HRBP, SMEs and Regional LD, supporting development cycles and IDPs.
• Contribute to regional learning initiatives and share best practices with stakeholders.

Skills

Organizational skills

Communication

LMS proficiency

Education

Diploma/Higher Diploma in HR/LD/Business

Tools

LMS

Job description

The Learning Development Specialist ensures the effective delivery of training solutions across stores and regional levels aligning with the Learning Service Level Agreement (SLA). The role involves strategic planning, coordination and monitoring of learning activities that support employee development, business priorities and brand competency.

The specialist works collaboratively with store management teams, HR business partners, facilitators and subject‑matter experts to ensure learning