Kitchen and Laundry Technician

Minor International; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Anantara is seeking an IT Support Associate to assist guests and staff with audio-visual and IT needs within our luxury hotel in Abu Dhabi. You will ensure equipment functions smoothly and provide proactive support across departments.

You will maintain knowledge of hardware, operating systems and software, anticipate guest requirements for IT peripherals, and advise on IT spend and upgrades to leadership. Excellent service and communication are essential.

Qualifications

• High School diploma and engineering certification.
• 1 year of experience in same role.
• Luxury hotel experience required.
• Excellent service orientation.
• Strong communication and teamwork.
• Good command of English.

Responsibilities

• Support guests coordinating meetings and conferences to ensure IT needs are met.
• Maintain knowledge of standard IT equipment and how it works together (PCs, projectors, audio systems, TVs, DVD/CD players).
• Anticipate guest requirements for cables, adapters, projectors and other IT peripherals.
• Maintain knowledge of hardware OS and software; assist with upgrades and troubleshooting.
• Advise hotel management on recommended IT spend and upgrades.
• Support IT needs of colleagues across all departments.

Job description

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are:

• To support guests particularly those involved in coordinating meetings and conferences in ensuring that all of their audio-visual and IT needs are met and that all their IT equipment works to their full satisfaction.
• To maintain a full and thorough knowledge of standard IT equipment and how it all works together including PCs laser projectors audio speakers TVs DVD players CD-ROM players
• To anticipate and pre-empt guest requirements for cables adaptor plugs projector screens laser projectors and other IT collateral and peripherals.
• To maintain a full and working knowledge of hardware operating systems application software and supporting tools available in the market today.
• To advise the hotel GM and Financial Controller on recommended IT spend and upgrade requirements.
• To be available to support the IT needs of colleagues across all departments.

Qualifications :

• High School diploma and engineering certification
• Previous experience in same positionfor at least 1 year.
• Luxury hotel experience is a must
• Passion for excellent service
• Excellent team player and great communication skills
• Good command in English

Additional Information :

Relocate to remote area

Remote Work :

No

Employment Type :

Full-time