Building Technician

Minor Hotels; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Anantara Hotels & Resorts, a global luxury hospitality brand, is seeking an IT/AV support specialist for Qasr Al Sarab Desert Resort By Anantara. The role focuses on meeting and conference coordination IT needs and ensuring smooth operation of all IT gear.

You will maintain hardware knowledge, assist guests and staff, and advise on IT spend while delivering outstanding service in a luxury hotel environment. Fluency in English and teamwork are essential.

Qualifications

• High School diploma.
• 1 year of experience in the same position.
• Luxury hotel experience is a must.
• Passion for excellent service.
• Excellent team player and great communication skills.
• Good command in English.
• Being a team player and able to work under pressure.

Responsibilities

• Support guests’ AV and IT needs, ensuring all equipment functions correctly.
• Maintain knowledge of standard IT hardware and how components work together.
• Anticipate guest requirements for cables, adapters and projection gear.
• Advise hotel leadership on IT spend and upgrades.
• Provide IT support to colleagues across departments.
• Maintain up-to-date knowledge of hardware, OS and software.

Skills

English language

Team player

Communication skills

Pressure handling

Education

High School diploma

Job description

Job Location: Qasr Al Sarab Desert Resort By Anantara

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

• To support guests, particularly those involved in coordinating meetings and conferences, in ensuring that all of their audio-visual and IT needs are met, and that all their IT equipment works to their full satisfaction.
• To maintain a full and thorough knowledge of standard IT equipment and how it all works together, including PCs, laser projectors, audio speakers, TVs, DVD players, CD-ROM players
• To anticipate and pre-empt guest requirements for cables, adaptor plugs, projector screens, laser projectors, and other IT collateral and peripherals.
• To maintain a full and working knowledge of hardware, operating systems, application software and supporting tools available in the market today.
• To advise the hotel GM and Financial Controller on recommended IT spend and upgrade requirements.
• To be available to support the IT needs of colleagues across all departments.
• High School diploma
• Previous experience in same position for at least 1 year.
• Luxury hotel experience is a must
• Passion for excellent service
• Excellent team player and great communication skills
• Good command in English
• Being a team player and able to work under pressure