Key Account Manager

Careem Networks FZ LLC; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in the region is looking for a Key Account Manager in Dubai. In this role, you will manage and grow partnerships with top restaurant brands, focus on driving growth, and enhance partner satisfaction through data-driven strategies. Candidates should have 3-4 years of experience in account management and strong analytical skills. The position offers a hybrid work model and numerous growth opportunities.

Benefits

Unlimited vacation days

Healthcare benefits

Fitness reimbursements

Remote work flexibility

Qualifications

• 3-4+ years of experience in account management, sales, or partnerships, preferably in food tech or FMCG sectors.
• Proven experience managing senior stakeholders and driving commercial outcomes.
• Ability to work independently in a fast-paced, high-growth environment.

Responsibilities

• Manage and grow strategic partnerships with top restaurant brands in Dubai.
• Develop and execute business growth plans leveraging advertising and promotions.
• Use data-driven decision-making to analyze performance and enhance partner experience.
• Collaborate with internal teams to align on growth objectives.

Skills

Account management

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Business, Marketing, or a related field

Job description

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem‑solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About the role

As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data‑driven insights and tailored marketing strategies. You will collaborate cross‑functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results‑driven mindset.

What you’ll do

• Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners.
• Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
• Partner Experience & Satisfaction – Use data‑driven decision‑making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention.
• Cross‑functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution.

What you’ll need

• 3‑4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors.
• Strong analytical and problem‑solving skills with the ability to interpret complex data.
• Excellent communication and interpersonal skills with a client‑first mindset.
• Proven experience managing senior stakeholders and driving commercial outcomes.
• Ability to work independently in a fast‑paced, high‑growth environment.
• Bachelor’s degree in Business, Marketing, or a related field.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full‑time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

As outlined in Careem’s Equal Employment Opportunity policy, we do not discriminate based on any protected group status under any applicable law.

The collection of demographic information is for internal purposes only i.e. equal employment opportunity monitoring as well as diversity initiatives.