Key Account Manager

Promate Technologies; Dubai; On-site; AED 223,200 - 334,800; Full time

Job summary

A leading technology retail firm based in Dubai is seeking an experienced Retail Key Account Manager. The successful candidate will manage key accounts in the UAE, ensuring sales and profitability goals are met. This role demands strong retail experience, leadership capabilities, and a solid understanding of market dynamics in the Mobile and IT sectors. Ideal applicants should have over 5 years of relevant experience and the ability to develop effective sales strategies. A collaborative mindset is essential for success.

Qualifications

• Must have 5+ years of retail and distribution sales experience in UAE market.
• Familiarity with Mobile and IT market situations required.
• Must develop business and sales strategies.

Responsibilities

• Build and establish relationships with retail and wholesale accounts.
• Meet or exceed sales and profit goals.
• Collaborate with team members for maximum results.

Skills

Retail sales experience

Leadership

Communication

Sales strategy development

Market analysis

Education

IT Background

Job description

• Job Function: Retail Key Account Manager.
• Work Location: JAFZA, Dubai, UAE.
• Please do NOT apply if you are not located in UAE.

About This Position:

We are currently seeking to hire a Business Development Manager for Promate UAE based on JAFZA Office.

The Key Account Manager will serve as the custodian of the products offering in the region under his control and is responsible for ensuring that all activities in relation to sales and business development issues are consistent with the brand image and proven methodologies.

The BDM is responsible for everything pertaining to the Business Partner account and the geographical region he is managing, including, Sales, Marketing, Merchandizing, Training, Store Management, Promoter team Management, Customer Service, budgets, etc.; Overall, He must be a person who has more than a financial interest and understands what makes a company with a brand grow.

How you’ll do it:

• Demonstrate an ability to build and/or establish relationships with retail and wholesale accounts.
• Meet or exceed sales and profit goals established by senior management.
• Exhibit strong leadership skills and motivate the sales team to perform their duties in an excellent fashion.
• Strive to increase net sales by reducing Returns and Allowances where appropriate.
• Collaborate with other team members to ensure best practices and information are shared to maximize results and achieve goals.
• Provide customer recaps for all meetings and take a leadership role to ensure all action items are executed upon including delegation of assignments to channel support representatives.
• Assist sales team with all account-related questions, issues, and concerns.
• Analyze and understand industry market trends, competition, products, and pricing that may impact sales efforts and communicate this information to management and other departments as necessary.
• Assist in optimizing profitability at each assigned account.
• Conduct sales and training meetings as required. Attend all required meetings.
• Review and analyze daily sales and compare actual vs. projected; plan results and be prepared to present that information when requested.
• Recognize and escape all critical issues regarding accounts and/or company policies to management immediately.
• Provide positive reinforcement and constructive criticism to team members and elevate any issues as they arise.
• Travel to tradeshows and customer sites required. Depending on the assignment, international travel may be required.
• Learn and remain proficient on the Promate product lines.
• Conduct self in a professional and courteous manner.
• Take full responsibility for individual actions.
• Maintain a safe and clean work environment.
• Understand and follow company rules and regulations.
• Perform all other duties as assigned and required.

What you’ll need:

• No less than 5 years of practical retail and distribution sales experience in the UAE market.
• Familiarity with the Mobile and IT market situation, Retail Channel, distribution channels, and competitors.
• Experience in Developing quarterly and yearly sales strategies.
• Convincing personality and natural authority.
• Flexibility, ability to work under pressure, and a prevailing attitude.
• IT Background with familiarity with computer and consumer electronics products and technology
• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
• Responsible for the performance and development of the sales force.
• Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
• Preparing sales forecast, inventory, and product sales management.
• Initiates and coordinates the development of action plans to penetrate new markets.
• Assists in the development and implementation of marketing plans as needed.
• Conducts one‑on‑one review with all showroom managers and staff to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Sales Executives and activity performance.
• Provides timely feedback and reports to senior management.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain the maximum profit margin.
• Maintains accurate records of all prices, sales, and activity reports submitted by Account Executives.
• Adheres to all company policies, procedures, and business ethics codes and ensures that they are communicated and implemented within the team.