Business Development Manager FEATURED

Fisher; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Fisher in Dubai seeks an experienced sales leader to own key retail accounts, drive lead generation, and expand the regional market across the GCC and MENA. You’ll partner with the global sales team to deliver strategic value, manage resellers, and ensure strong client satisfaction through proactive account development.

The role requires fluent English, willingness to travel, and a deep understanding of retail interior solutions and shopfitting.

Qualifications

• 5-10 years of relevant sales experience within GCC region.
• Proven experience in retail sector and strong market understanding.
• Strong communication and negotiation skills at all hierarchical levels.
• Independent, structured, self-motivated working style with responsibility.
• Willingness to travel frequently within the region.

Responsibilities

• Manage, support, and develop key retail accounts independently.
• Build long-term, trust-based relationships with decision-makers and stakeholders.
• Identify opportunities for upselling and cross-selling and ensure customer satisfaction.
• Support and develop existing regional retail customers with focus on retention.
• Act as main point of contact for all sales topics in the region.
• Source, research, and qualify new leads in the retail sector.
• Develop tailored sales strategies and value propositions for each market.
• Coordinate with internal stakeholders for successful project implementation.
• Contribute to market growth by identifying new projects and monitoring trends.
• Manage resellers in the MENA region and align with global sales.
• Prepare structured sales forecasts and maintain the sales pipeline.
• Provide regular reports on sales performance to management.

Skills

Key Account Management

Lead Generation

Sales Strategy

Business Development

Negotiation

Client Relationships

MS Office

Travel

English Proficiency

Arabic Language

SAP

Retail / Shopfitting Understanding

Education

Bachelor's degree in business

Tools

SAP

Job description

Key Account Management

• Manage, support, and develop key retail accounts independently.
• Build long-term, trust-based relationships with decision-makers and stakeholders.
• Ensure customer satisfaction and proactively identify opportunities for upselling and cross-selling.
• Support and develop existing regional retail customers with a strong focus on satisfaction and retention.
• Act as the main point of contact for all sales-related topics in the region.

Lead Generation & Business Development

• Source, research, and qualify new leads in the retail sector.
• Approach potential clients through various channels and convert leads into tangible business opportunities.
• Establish, nurture, and retain strong client relationships to drive repeat business and long-term partnerships.
• Acquire and develop new customers and projects in the MENA region, particularly in the retail environment, including shopfitting, store concepts, and interior solutions.
• Develop tailored sales strategies and value propositions for each market and customer profile.
• Understand retail client needs and translate them into suitable product and service offerings.
• Coordinate closely with internal stakeholders to ensure successful project implementation.

Market Growth & Portfolio Management

• Contribute to increasing the company's market share and maintaining its leadership position through targeted market penetration strategies.
• Identify new projects that support business expansion.
• Monitor market developments, trends, and customer needs in the retail and interior sectors.
• Prepare structured market and competitor analyses to identify growth opportunities and potential risks.
• Manage the product and service portfolio within the MENA region to ensure optimal market coverage.
• Recommend adjustments to the offer based on customer feedback, competition, and market dynamics.
• Implement measures to increase regional market penetration and profitability.

Reseller & Global Sales Collaboration

• Manage, support, and develop resellers within the MENA region.
• Conduct regular performance reviews, set clear targets, and provide ongoing guidance and training.
• Ensure brand presence and sales activities are consistent with company standards.
• Work closely with the global sales team at headquarters to align regional strategies with global objectives.
• Share best practices, support key projects, and ensure consistent brand and sales standards.
• Act as an ambassador of the company at trade fairs, industry events, and customer meetings as required.

Budgeting, Forecasting & Reporting

• Participate in the annual budgeting process and take responsibility for achieving agreed sales targets.
• Prepare reliable sales forecasts and monitor performance against targets.
• Maintain, update, and monitor the sales pipeline to ensure transparency of all ongoing opportunities.
• Prioritize opportunities according to strategic relevance and probability of closure.
• Provide regular, structured reports on sales performance, pipeline status, and market activities to management and headquarters.
• Perform additional tasks related to managing sales activities as assigned by management.

Requirements

• 5-10 years of relevant sales experience within the GCC region.
• Proven experience in the retail industry, ideally with established contacts and deep market understanding.
• Consistent, stable track record in sales, ideally in shopfitting, interior solutions, or product-related sales.
• Bachelor's degree in a business-related field.
• Strong communication and negotiation skills, with the ability to interact confidently at all hierarchical levels.
• Independent, structured, and self-motivated working style with a strong sense of responsibility.
• Team-oriented mindset with a clear focus on achieving targets and delivering results.
• Flexible, analytical, and conceptual thinker with a strong drive to explore new opportunities and innovative approaches.
• Advanced skills in MS Office, particularly Outlook, PowerPoint, and Excel.
• Willingness to travel frequently within the region as required by business needs.
• Fluent in English at contract and negotiation level, both written and spoken.
• Arabic language skills preferred.
• SAP experience and knowledge preferred.