Key Account Manager

Vibes Staffing; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Vibes Events, Abu Dhabi-based, is seeking a commercially driven Key Account Manager to join the Commercial Partnership Team.

You will manage a portfolio of existing client accounts, drive revenue growth, develop new business opportunities, and serve as the main link between clients and internal delivery, operations, and finance teams.

This role is target-driven and sits at the heart of our commercial engine in a fast-paced events environment.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 5–7 years of experience in sales, account management, or business development.
• Experience in the events, experiential, or marketing industry is advantageous.
• Excellent English written and spoken communication.

Responsibilities

• Manage a portfolio of existing client accounts, acting as the primary point of contact and ensuring high levels of service.
• Achieve sales and revenue targets monthly, quarterly, and yearly through outreach, meetings, and proposals.
• Identify and pursue new business opportunities across existing clients and prospects.
• Prepare and deliver client proposals, presentations, and commercial offers; support pitch development with Senior Account Managers.

Skills

Client relationship management

Sales & negotiation

English communication

CRM proficiency

Multitasking & prioritization

Education

Bachelor’s degree in Business Administration, Marketing, or a related field

Tools

CRM software

Job description

Key Account Manager

About Vibes Events

Vibes Events is an Abu Dhabi-based events and experiential staffing company delivering large-scale programmes across the UAE and the wider region. We work with some of the most prestigious government entities, exhibitions, and brands in the market. This is an exciting opportunity to join a growing commercial team with direct impact on client relationships and revenue performance.

About the Role

Vibes Events is looking for a commercially driven Account Manager to join our Commercial Partnership Team in Abu Dhabi. You will manage a portfolio of existing client accounts, drive revenue growth, and develop new business opportunities, acting as the primary point of contact between clients and our internal delivery, operations, and finance teams. This is a target-driven role that sits at the heart of our commercial engine, and a strong fit for someone who thrives in a fast-paced, relationship-oriented environment within the events and experiential industry.

Location:

Abu Dhabi, UAE

Department:

Commercial Partnership (CPT)

Working Hours:

Monday to Saturday, 9:00 AM – 6:00 PM (alternate Saturdays off)

What You'll Do

Account Management & Sales Execution

• Manage a portfolio of existing client accounts, acting as the primary point of contact and ensuring high levels of service, responsiveness, and value-added solutions that support client retention
• Achieve individual sales and revenue targets on a monthly, quarterly, and annual basis through consistent sales activity including outreach, meetings, and proposals
• Identify and pursue new business opportunities across existing clients and new prospects, supporting growth across events and activations, sponsorship, and partnership revenue streams
• Prepare and deliver client proposals, presentations, and commercial offers that are clearly structured, client-focused, and aligned with company capabilities; support pitch development with Senior Account Managers and the Marketing team

Pipeline, Commercial & Contract Management

• Develop and maintain a strong, active sales pipeline; generate leads through networking, referrals, and outbound outreach; maintain accurate and up-to-date CRM records with regular pipeline and forecast updates
• Support negotiation of pricing and commercial terms, ensuring all deals are properly scoped, approved in line with company processes, and aligned with profitability expectations
• Coordinate with Finance to initiate invoice requests aligned to project milestones; follow up with clients on purchase orders and payment timelines, escalating any delays or discrepancies to the Senior Account Manager

Event Delivery Coordination & Cross-Functional Collaboration

• Act as the key link between clients and project delivery teams, ensuring all projects are clearly scoped, properly briefed, and realistically budgeted and timed; lead internal briefing sessions and monitor project progress through to delivery
• Work closely with the CPT Manager, Senior Account Managers, Marketing, Operations, HR, and Finance teams to ensure alignment between client expectations, sales commitments, and operational delivery
• Develop strategic account plans for key clients including growth strategies, revenue targets, and engagement plans; identify opportunities for long-term partnerships and retainer agreements to position Vibes as a preferred partner

What We Are Looking For

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 5-7 years of experience in sales, account management, or business development; experience in the events, experiential, or marketing industry is an advantage
• Proven ability to build and maintain client relationships with basic to intermediate sales and negotiation skills; target-driven mindset with the ability to manage multiple clients and priorities
• Familiarity with CRM systems and sales processes; comfortable operating in a fast-paced, target-driven environment
• Excellent written and spoken English communication skills are required