Account Manager

JAM Event Services; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Visa support

Medical insurance

Relocation assistance

Job summary

JAM Event Services in Dubai is seeking an Account Manager to support day-to-day management of a dedicated client account, collaborating with the Account Director and on-site team to ensure every event is delivered to the highest standard.

This on-site role requires strong organizational and communication skills, budgeting experience, and the ability to coordinate cross‑functional teams across multiple events while growing the client relationship.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 3–5 years in account management or client services, preferably in events.
• Experience managing multiple events for one client account is a plus.
• Strong organizational and communication skills.
• Excellent presentation and negotiation abilities.
• Budgeting and financial tracking proficiency.
• Proficient with CRM tools and MS Office/Google Workspace.
• Based in or willing to relocate to Dubai, UAE.

Responsibilities

• Be the day-to-day contact for the client, on-site in Dubai.
• Support understanding client objectives, brand standards, and event calendar.
• Coordinate planning across events and projects under the account.
• Identify opportunities to expand services and propose new events.
• Coordinate with creative, production, and logistics teams.
• Report to Account Director on strategy and delivery.
• Assist budgeting, invoicing, and financial tracking.
• Ensure work meets agency quality standards and client satisfaction.

Skills

Account management

Client services

Event coordination

Budgeting

CRM tools

Education

Bachelor's degree in Business/Marketing/Communications

Tools

MS Office/Google Workspace

CRM tools

Job description

As an Account Manager based in Dubai, you will support the day-to-day management of a dedicated client account, working closely with the Account Director and on-site team to ensure every event and project is delivered to the highest standard while strengthening the client relationship.

Key Responsibilities

• Client Support
  • Act as a day‑to‑day point of contact for the client, based on‑site in Dubai.
  • Support the Account Director in understanding the client's business objectives, brand standards, and event calendar.
  • Help coordinate planning across events and projects delivered under the account.
• Account Growth
  • Support identification of opportunities to expand the scope of work, including additional events, services, and initiatives.
  • Assist in developing proposals for new events and projects under the account.
• Project and Team Coordination
  • Support the simultaneous execution of multiple events and projects for the client, ensuring each is delivered on time, within scope, and on budget.
  • Coordinate with creative, production, and logistics teams to deliver successful outcomes across all projects.
  • Report to and work closely with the Account Director on account strategy and delivery.
• Financial Support
  • Assist with budgeting, invoicing, and financial tracking for the account.
• Quality Assurance
  • Help ensure all work delivered meets the agency's standards of quality, creativity, and effectiveness across every event and project.
  • Support regular client satisfaction reviews, flagging issues proactively.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 3-5 years of experience in account management, client services, or a similar client‑facing role, ideally within events, hospitality, or agency environments.
• Experience supporting multiple simultaneous events or projects for a single client account is an advantage.
• Strong organizational and communication skills.
• Excellent presentation and negotiation skills.
• Comfortable managing budgets and tracking financial performance.
• Proficiency with CRM tools and MS Office / Google Workspace.
• Based in or willing to relocate to Dubai, UAE.

Compensation & Benefits

• Visa and medical insurance provided by the client.
• Open to candidates willing to relocate to Dubai.

Working Conditions

• On‑site role based at the client's Dubai location.
• Flexibility for evening/weekend work during live events.
• Travel may be required for event execution and site visits.