Junior Systems Engineer

Jobtailor; Dubai; On-site; AED 144,000 - 240,000; Full time

Job summary

Jobtailor in Dubai, United Arab Emirates, is seeking an IT Infrastructure Support professional with 3–5 years of experience. You will monitor server health, assist with AD administration, and help manage patching and deployments across Windows, Linux, and Azure environments.

You will collaborate with network and security teams, contribute to backup operations, and maintain clear technical documentation while following IT operational procedures and security best practices.

Qualifications

• Bachelor's degree in Computer Science or Information Technology.
• 3–5 years of experience in IT infrastructure or technical support.
• Basic understanding of Windows Server, Linux, virtualization, or Microsoft Azure.
• Willingness to learn enterprise infrastructure and cloud technologies.
• Good troubleshooting, communication, and documentation skills.
• Knowledge of ITIL concepts is an advantage.

Responsibilities

• Monitor the health and availability of servers and infrastructure systems.
• Perform routine server health checks and report issues to senior engineers.
• Assist with user account administration in Active Directory.
• Support routine operating system patching and updates.
• Assist with server builds, deployments, and basic configuration tasks.
• Perform basic troubleshooting of Windows and Linux servers.
• Support backup operations and verify backup completion.
• Update technical documentation and operational records.
• Escalate complex incidents to senior engineers or managed service providers.
• Assist in reviewing Azure alerts and reporting issues.

Skills

Windows Server

Linux Troubleshooting

Azure Support

Active Directory

Documentation

ITIL Knowledge

Education

Bachelors in Computer Science

Bachelors in Information Technology

Tools

Active Directory

Microsoft Azure

Azure Virtual Machines

Azure Backup

IT Operational Procedures

Job description

• Monitor the health and availability of servers and infrastructure systems.
• Perform routine server health checks and report issues to senior engineers.
• Assist with user account administration in Active Directory.
• Support routine operating system patching and updates.
• Assist with server builds, deployments, and basic configuration tasks.
• Perform basic troubleshooting of Windows and Linux servers.
• Support backup operations and verify backup completion.
• Update technical documentation and operational records.
• Escalate complex incidents to senior engineers or managed service providers.
• Assist with monitoring Microsoft Azure resources.
• Perform basic administrative tasks for Azure Virtual Machines and storage services under supervision.
• Support Azure Backup and recovery activities.
• Assist in reviewing Azure alerts and reporting issues.
• Participate in cloud-related projects as assigned.
• Follow organizational security policies and procedures.
• Assist with routine patching and vulnerability remediation activities.
• Apply basic security best practices during daily operations.
• Maintain accurate operational and audit documentation.
• Demonstrate basic awareness of cloud governance and identity management concepts.
• Provide Level 1 infrastructure support for incidents and service requests.
• Support routine maintenance activities during planned maintenance windows.
• Work with infrastructure, application, network, and security teams when required.
• Follow established IT operational procedures and change management processes.
• Continuously develop technical knowledge through training and hands-on experience.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• 3-5 years of experience in IT infrastructure or technical support.
• Basic understanding of Windows Server, Linux, virtualization, or Microsoft Azure.
• Willingness to learn enterprise infrastructure and cloud technologies.
• Good troubleshooting, communication, and documentation skills.
• Knowledge of ITIL concepts is an advantage.

Core Competencies

Demonstrates proficiency in monitoring and maintaining server health, performing routine troubleshooting, and supporting cloud infrastructure, particularly with Microsoft Azure. Possesses strong documentation and communication skills while adhering to IT operational procedures and security best practices.

Highest-signal resume keywords

• Windows Server Administration
• Linux Server Troubleshooting
• Microsoft Azure Support
• ITIL Knowledge
• Technical Documentation

ATS Optimization Keywords

Hard Skills

• Server Health Monitoring
• Basic Configuration Tasks
• Operating System Patching
• User Account Administration
• Backup Operations Support
• Cloud Governance Awareness
• Vulnerability Remediation
• Incident Response
• Virtualization
• Troubleshooting

Soft Skills

• Communication Skills
• Documentation Skills
• Willingness to Learn
• Team Collaboration

Certifications & Qualifications

• Bachelor's Degree in Computer Science
• Bachelor's Degree in Information Technology

Industry Keywords

• IT Infrastructure
• Technical Support
• Cloud Technologies
• Security Best Practices
• ITIL Concepts

Tools & Technologies

• Active Directory
• Microsoft Azure
• Azure Virtual Machines
• Azure Backup
• IT Operational Procedures