Junior Systems Engineer

Qode; United Arab Emirates; On-site; AED 156,000 - 223,000; Full time

Job summary

Qode is seeking a Junior Systems Engineer to support on‑premises and Azure environments in a hybrid setup in the United Arab Emirates. You will monitor, maintain, and troubleshoot basic infrastructure issues while learning from senior engineers.

The role covers Windows and Linux servers, AD administration, backup operations, and documentation, with opportunities to contribute to governance and security practices as you grow.

Qualifications

• Bachelor's degree in Computer Science, IT or related field.
• 3–5 years' experience in IT infrastructure or technical support.
• Basic understanding of Windows Server, Linux, virtualization, or Microsoft Azure.
• Willingness to learn enterprise infrastructure and cloud technologies.
• Good troubleshooting, communication, and documentation skills.
• Knowledge of ITIL concepts is an advantage.

Responsibilities

• Monitor health and availability of servers and infrastructure systems.
• Assist with Active Directory user administration and patching.
• Support routine OS patching, backups, and basic deployments.
• Escalate complex incidents to seniors or MSPs and document actions.
• Assist with Azure resource monitoring and basic VM tasks.

Skills

Windows Server knowledge

Linux knowledge

AD and Group Policy

Troubleshooting

Documentation

Monitoring basics

Education

Bachelor's degree in Computer Science / IT

Tools

Active Directory

Group Policy

Azure Virtual Machines

Azure Storage

Azure Monitor

Azure Backup

VMware vSphere / Hyper-V

Job description

Job Title: Junior Systems Engineer (Hybrid Infrastructure & Cloud) Experience: 3-5 Years

The Junior Systems Engineer provides first-line support for the organization's IT infrastructure and assists senior engineers in maintaining on-premises and Microsoft Azure environments. The role focuses on monitoring systems, performing routine maintenance, resolving basic infrastructure issues, and supporting day-to-day IT operations while developing technical skills.

Infrastructure Support

• Monitor the health and availability of servers and infrastructure systems.
• Perform routine server health checks and report issues to senior engineers.
• Assist with user account administration in Active Directory.
• Support routine operating system patching and updates.
• Assist with server builds, deployments, and basic configuration tasks.
• Perform basic troubleshooting of Windows and Linux servers.
• Support backup operations and verify backup completion.
• Update technical documentation and operational records.
• Escalate complex incidents to senior engineers or managed service providers.

Microsoft Azure Support

• Assist with monitoring Microsoft Azure resources.
• Perform basic administrative tasks for Azure Virtual Machines and storage services under supervision.
• Support Azure Backup and recovery activities.
• Assist in reviewing Azure alerts and reporting issues.
• Participate in cloud-related projects as assigned.

Security & Governance

• Follow organizational security policies and procedures.
• Assist with routine patching and vulnerability remediation activities.
• Apply basic security best practices during daily operations.
• Maintain accurate operational and audit documentation.
• Demonstrate basic awareness of cloud governance and identity management concepts.

Operations & Support

• Provide Level 1 infrastructure support for incidents and service requests.
• Support routine maintenance activities during planned maintenance windows.
• Work with infrastructure, application, network, and security teams when required.
• Follow established IT operational procedures and change management processes.
• Continuously develop technical knowledge through training and hands-on experience.

Technical Skills

• Operating Systems: Basic knowledge of Microsoft Windows Server
• Operating Systems: Basic knowledge of Linux (Red Hat, Oracle Linux, or Ubuntu)
• Virtualization: Basic understanding of VMware vSphere or Microsoft Hyper-V
• Cloud (Basic Knowledge): Microsoft Azure fundamentals
• Azure Virtual Machines
• Azure Storage
• Azure Backup
• Azure Monitor (basic awareness)
• Identity & Access Management: Active Directory
• Identity & Access Management: Microsoft Entra ID (basic knowledge)
• Identity & Access Management: Group Policy (basic understanding)
• Storage & Backup: Basic understanding of enterprise storage concepts
• Storage & Backup: Backup and recovery fundamentals
• Security (Basic Knowledge): Patch Management
• Security (Basic Knowledge): Endpoint Protection
• Multi-Factor Authentication (MFA)
• Basic System Hardening
• Basic Cloud Governance and Security Awareness

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• 3-5 years of experience in IT infrastructure or technical support.
• Basic understanding of Windows Server, Linux, virtualization, or Microsoft Azure.
• Willingness to learn enterprise infrastructure and cloud technologies.
• Good troubleshooting, communication, and documentation skills.
• Knowledge of ITIL concepts is an advantage.