System Administrator

Confidential Company; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Confidential Company is seeking a System Administrator to manage daily IT operations, security, and optimization across Windows Server, Microsoft 365, Entra ID, and cloud platforms in a Dubai-based environment.

The role covers end-user computing, enterprise applications, incident response, backups, and IT service desk support, with a focus on governance, compliance, and operational excellence.

Qualifications

• Bachelor's degree in information technology, Computer Science, Engineering, or a related discipline.
• Additional cloud Infra & security management certifications are preferred.
• 5–8 years of system administration experience in a corporate IT environment, including 3+ years administering Microsoft 365 and cloud-based infrastructure.
• Experience in real estate, construction, property management, retail, hospitality, or corporate group environments is preferred.

Responsibilities

• Administer Windows Server infrastructure, MS Azure cloud, Entra ID, AD, Group Policy, DNS/DHCP, file services, patching, and monitoring.
• Provide Level 2/3 IT support through the IT Service Desk and manage incident response.
• Support governance, security, data retention, backups, and enterprise applications (SAP, Salesforce, Power BI, SharePoint).
• Coordinate with vendors and partners for network, security, and cloud services.

Skills

Cloud & security management

Incident response

ITIL processes

PowerShell scripting

Education

Bachelor's degree in information technology, Computer Science, Engineering, or a related discipline

Tools

Windows Server

Active Directory

DNS/DHCP

Microsoft 365

Exchange Online

Intune

Entra ID

PowerShell

Microsoft Defender

MFA & Conditional Access

ManageEngine ServiceDesk

Azure / Power Platform

SharePoint Online

OneDrive

SAP S/4HANA

SAP Ariba

Salesforce

Power BI

Yardi

Mimecast

Job description

Job Purpose The System Administrator is responsible for the day-to-day administration monitoring maintenance security and optimization of DRE Group s IT infrastructure cloud services end-user computing environment and enterprise platforms ensuring the availability performance security and compliance of systems that support business operations The role supports Microsoft 365 Entra ID Intune Microsoft Defender servers networks cybersecurity controls backups endpoints and business applications and provides Level 2 3 technical support through the IT Service Desk Infrastructure Servers Administer Windows Server infrastructure MS Azure cloud local Entra ID Active Directory Group Policy DNS DHCP and file services monitor performance and capacity and manage patching upgrades and documentation Microsoft 365 Administer Microsoft 365 Exchange Online Teams SharePoint OneDrive manage mailboxes and access requests and support governance security and data retention controls Identity Access Management Manage the user lifecycle onboarding transfers offboarding and administer Entra ID MFA Conditional Access SSO and privileged segregated access Endpoint Device Management Manage endpoints laptops desktops mobile devices printers meeting-room systems via Microsoft Intune maintaining compliance security posture and hardware lifecycle Cybersecurity Operations Administer Microsoft Defender Halcyon Mimecast other systems related triage alerts remediate vulnerabilities support incident response and contribute to compliance reporting Network Administration Support LAN WAN Wi-Fi VPN and firewalls monitor connectivity and performance and coordinate with ISPs telecom vendors and implementation partners Backup DR Continuity Administer backup platforms remediate failures run restoration DR tests and maintain retention and continuity documentation Enterprise Application Support Provide infrastructure and access support for SAP S 4HANA SAP Ariba SAP SuccessFactors Yardi Salesforce Power BI and SharePoint-based solutions IT Service Management Projects Resolve incidents and requests via ManageEngine ServiceDesk within SLA drive root-cause analysis maintain SOPs knowledge articles and support IT and digital transformation projects including after-hours support when required

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related discipline.
• Additional certifications on Cloud Infra & Security management are preferred.
• 5–8 years of system administration experience in a corporate IT environment, including 3+ years administering Microsoft 365 and cloud-based infrastructure.
• Experience supporting enterprise environments with multiple business applications and distributed users.
• Experience in real estate, construction, property management, retail, hospitality, or corporate group environments is preferred.

Technical Skills

• Core Infrastructure: Windows Server, Active Directory, DNS/DHCP, file services, virtualization, storage, patching, and monitoring.
• Cloud & Collaboration: Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, and Power Platform.
• Security: Microsoft Defender, MFA, Conditional Access, endpoint protection, vulnerability remediation, and security hardening.
• Networking: TCP/IP, VLANs, VPN, firewall support, Wi-Fi, and LAN/WAN troubleshooting.
• Operations: ManageEngine ServiceDesk, ITIL-aligned service management, SLA tracking, and root-cause analysis.
• Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Microsoft 365 Administrator, Microsoft Security Administrator, ITIL Foundation, CompTIA Security+/Network+ (all preferred, not required).
• Scripting & Automation: PowerShell scripting for administration, reporting, and automation.Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Microsoft 365 Administrator, Microsoft Security Administrator, ITIL Foundation, CompTIA Security+/Network+ (all preferred, not required).