Junior Relationship Manager

XTB online investing; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

XTB is seeking a Junior Relationship Manager in Dubai to join our Sales team, focusing on acquiring and engaging clients and supporting growth of the client base. You will follow up on leads, build relationships, and communicate product offerings and platform features to clients.

The role targets candidates with 1–2 years of sales experience, bilingual in English and Arabic, and a commercially driven mindset. Structured training, ongoing support, and a dynamic FinTech environment are provided.

Qualifications

• 1–2 years of experience in financial services or FinTech.
• Experience in sales, telesales, relationship management or business development.
• Fluent in English and Arabic.

Responsibilities

• Contact prospective clients and introduce XTB's products and services.
• Follow up with leads to convert prospects into active clients.
• Build and maintain relationships with new and existing clients.
• Provide information about products and trading platform to clients.
• Meet sales targets and KPIs.

Skills

Sales experience

Client communication

Relationship management

Bilingual English-Arabic

Team collaboration

Education

Bachelor's degree (Business Admin/Finance/Economics/Marketing or related)

Job description

About the Company

XTB is a global financial technology company specializing in online trading of financial instruments. We are one of the leading FinTech companies in Europe, with operations across multiple international markets. At XTB, we believe in developing our people and providing opportunities to build knowledge, skills, and experience in an international business environment. We are also a certified Great Place to Work company.

About the Role

As a Junior Relationship Manager, you will join our Sales team and play an important role in acquiring and engaging clients, following up on leads, and supporting the growth of XTB's client base. This role is ideal for someone with 1–2 years of sales or client-facing experience who is commercially driven, confident in communication, and interested in building a career in financial services and online trading. You will receive structured training and ongoing support to develop your sales skills, product knowledge, and understanding of financial markets.

What You'll Be Doing

Sales & Business Development

• Contact prospective clients and introduce XTB's products and services.
• Follow up with leads and support the conversion of prospects into active clients.
• Build and maintain positive relationships with new and existing clients.
• Understand client needs and provide relevant information about XTB's products and trading platform.
• Work towards individual and team sales targets and KPIs.
• Maintain accurate records of client interactions, leads, and sales activities.
• Support lead generation and other sales and business development activities.
• Follow up consistently with prospects to maximize conversion opportunities.

Client Engagement

• Communicate with clients through phone, email, and other relevant channels.
• Provide a professional and positive client experience.
• Respond to client questions and coordinate with relevant internal teams when needed.
• Develop strong relationships with clients and understand their needs and interests.
• Keep clients informed about relevant products, services, and platform features in line with approved company procedures.

Market & Product Knowledge

• Develop a good understanding of financial markets, including forex, indices, commodities, and CFDs.
• Build knowledge of XTB's products, services, and trading platform.
• Stay informed about relevant market developments and industry trends.
• Participate in internal training and continuously develop your financial markets and sales knowledge.
• Ensure all client communication and sales activities follow XTB's internal procedures and applicable regulatory requirements.

Team Collaboration

• Work closely with other Sales team members and internal departments.
• Share relevant client feedback with the team.
• Participate in sales meetings, training sessions, and team activities.
• Contribute to achieving overall team sales objectives.

What We're Looking For

• 1–2 years of relevant experience in financial services, brokerage, FX, CFD, FinTech, or a similar industry is required.
• Previous experience in a sales, telesales, relationship management, or business development role is required.
• Proven experience working towards sales targets and KPIs is preferred.
• Bachelor's degree in Business Administration, Finance, Economics, Marketing, or a related field is preferred.
• Fluent in both English and Arabic.
• Excellent communication and interpersonal skills.
• Confident and proactive approach.
• Commercially minded and target-oriented.
• Customer-focused with a strong interest in sales.
• Strong willingness to learn and develop.
• Good organizational and time-management skills.
• Ability to work effectively in a fast-paced environment.
• Comfortable communicating with clients and handling sales conversations.

Preferred:

• Interest in financial markets, trading, forex, or investment products.
• Previous telesales or outbound sales experience.

What We Offer

• The opportunity to build a career in an international FinTech company.
• Structured onboarding and ongoing training.
• Exposure to financial markets and online trading.
• Professional development and learning opportunities.
• A collaborative and dynamic working environment.
• The opportunity to grow within the Sales organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.